Director of Product Growth, Konnect

What you’ll own:

• Self-serve assist motion: Own and scale the in-product chat experience that helps users when they get stuck in their self-serve journey. Develop playbooks, and ensure feedback drives product improvements that increase efficiency and conversion.
• Activation and conversion funnel: Improve the user journey from signup to conversion and expansion by partnering closely with Product, Design and Product Analytics to reduce time-to-value.
• Growth experimentation: Lead the roadmap for A/B testing and experiments, including pricing and packaging tests, onboarding improvements, and friction reduction.
• Cross-functional collaboration: Work with Sales, Support, and Customer Success to ensure a smooth handoff from self-serve to sales-assisted motions.
• Operational rigor: Lead weekly and monthly business reviews to drive accountability and share insights across the organization.

We think you’ll be a great fit if you:

• Have 7+ years in growth or product roles, with at least 3 years of experience managing and developing high-performing teams.
• Have owned key stages of the user funnel - especially activation, conversion, or onboarding - and can point to measurable results.
• Are confident in owning metrics, running A/B tests, and working cross-functionally with engineers, designers, analysts and marketers.
• Have enough technical depth to understand developer user journeys, API integration challenges, and can speak credibly about technical product features with engineering teams.
• Thrive in fast-paced, high-autonomy environments.
• Bonus: You have experience with API products, developer tools, or B2B infrastructure.