As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Are you a seasoned leader with a passion for global trade and operational excellence?
Ciena is looking for a Director, Global Trade / Import to drive seamless cross-border movement of goods while ensuring top-tier compliance. This is your opportunity to lead a critical function, aligning regulatory requirements with business objectives to unlock efficiency, market access, and measurable business impact.
How You Will Contribute:
Own and optimize the global import program, including policies, broker management, controls, and reporting.
Oversee customs classification, origin determination, valuation, free-trade agreement qualifications, and recordkeeping standards.
Lead scalable, integrated program and project management initiatives from concept to execution.
Collaborate across supply chain, logistics, procurement, tax, legal, and IT to embed trade requirements into processes and strategies.
Implement tariff mitigation strategies, duty recovery programs, and other trade optimization initiatives.
Monitor and interpret global import regulations, translating shifts into operational plans to safeguard compliance and minimize disruption.
Resolve customs inquiries, audits, and risks while supporting due diligence and internal controls.
Develop dashboards to track import volumes, tariff impacts, savings, and broker performance, driving accountability and operational improvements.
Manage customs broker relationships and act as a liaison with global customs authorities and government agencies.
Create policies, procedures, and training programs to promote compliance awareness and continuous improvement.
The Must Haves:
Bachelor’s degree in international trade, supply chain, business, or a related field.
10+ years of experience in international trade compliance or customs operations, with direct import program management.
Expertise in HTS classification, valuation, country of origin rules, reconciliation, duty drawback, and free trade agreements.
In-depth knowledge of U.S. and international import laws (e.g., CBP, WCO) and customs compliance best practices.
Proven ability to manage global import programs and resolve audits or regulatory inquiries.
The Assets:
U.S. Customs Broker License or equivalent international trade certification.
Hands-on experience with Oracle GTM or other trade automation systems.
Strong analytical mindset with a data-driven approach to decision-making.
Ability to document and implement process improvements and compliance controls.
Exceptional organizational, project management, and problem-solving skills.
Pay Range:
The annual pay range for this position is $162,600 - 211,200 USD
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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Top Skills
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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