Director - Global Solution Owner - Learning

Ready to help shape the future of healthcare?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world over 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

With such a diverse global workforce, GSK needs a team of HR experts to support and improve the lives of our patients, consumers and employees. Our values-led, high-performance culture is anchored by our HR team, and you can be part of keeping this momentum.  We need to continue to equip our people to fulfill their potential and to get the most out of their career, and HR helps facilitate that progress. By joining us, you’ll help to create an environment where people feel inspired. There’s always more to discover and a growing team to learn from.

• Global Solutions Owners work closely with their Global Experience Owner (leader) as well as Tech to understand how HRLT’s strategy will be delivered through process and tech offerings, particularly viewed through the lens of our people experience. 

• The GSO for Learning is key to GSK’s people and culture agenda, ensuring that the processes under their scope are accessible, easy to operate, and efficient. 

• You are a key partner for the People and Organizational Effectiveness Centre of Excellence (strategy); as well as the Digital, People and Org Effectiveness Operations Team (service delivery).

• Working for the GXO Talent, Learning and Capabilities, you will understand HRLT’s strategic direction in the Learning areas, and be the business owner for these solutions, which will create outstanding experiences for our people.

• You will partner with Tech to agree the right solutions for the right business problem, understand when there is a need to go with a particular 3rd party solution not in our strategic layer of applications versus when our strategic apps provide a suitable solution.  You will own how these solutions link together to provide the most seamless employee experience possible. 

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following.

• In consultation with business and CoEs, the GXO will signal the key areas of focus, and it is your role to identify, prioritise, and deliver process and system improvements, ensuring they support organisational outcomes and business results.

• You will focus on embedding the new LXP GSK is implementing (Degreed) and ensure the experience it creates is one that provides a transformational development environment for our people. 

• You will define and refine the solution (i.e. system, process & data) by consulting with the business to define and manage business rules, standard policies & procedures (for process, data and service), key performance indicators (KPIs).

• You will deliver and deploy new solutions into the business, partnering with Tech, and project/change managers.  Changes should link to the new overall existing people experience and ensure a clear understanding of HR’s new offering in this space to our people, along with how it benefits them. 

• You should ensure the business process has been recorded and maintained accurately within Global Standard Operating Procedures (including any local variations), relevant controls are implemented, access requests / rectifications are managed and responses to complaints, incidents or breaches are provided. 

• You will ensure our mandatory learning solution remains GXP-compliant as the system of record for various regulatory bodies. 

We would like to speak to you, if you have these experience and skills.

• Bachelor’s degree in relevant field (or equivalent) with 18+ years of experience

• Subject matter expertise in the Learning area, with process improvement experience (Lean/Six Sigma strongly desired)

• Agile methodology and mindset (Agile-qualified preferred)

• Demonstrable track record of deploying employee-focused experiences and solutions

• Link of Skills into Learning and Development processes, specifically around AI

• Experience leading multi-functional teams within a matrix environment including managing stakeholders

• Project / Programme Management experience

• Strong change leadership experience

• Mid/senior stakeholder managements skills and experience engaging business customers

• Ability to stay ‘close to the ground’ (globally) to understand the ‘real’ end-user experience and perspective

• Sound understanding of process simplification and standardisation and proven experience in global process roll-out

• Excellent leadership and communication skills and the ability to work flexibly within a matrix team

• Possess solid experience of systems and processes (e.g., Workday, SAP SuccessFactors/JAM, Degreed or similar learning) within relevant process area and integration points with other process areas – ideally gained at multiple companies previously

• Broad knowledge across the end-to-end HR processes to support these components

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

  
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