Job Description
PBS Global Lead at a glance
The GBS PBS Global Lead will be responsible for managing the global delivery of People Business Services within Kraft Heinz's Global Business Services (GBS) model. The successful candidate will lead teams based in our Global Capability Centers (GCCs) in India and Mexico, ensuring the efficient delivery of end-to-end process services, maintaining compliance, and driving continuous improvement aligned with business goals. This role will serve as the primary point of contact for P&P Operations and Transformation initiatives, integrating closely with the P&P 5.0 Transformation Office.
What's on the menu?
- Build and manage high-performing teams across our Global Capability Centers (GCCs) in India and Mexico, fostering a culture of excellence and continuous learning.
- Provide growth and development opportunities for team members to enhance their skills and career progression.
- Regularly evaluate team performance and implement strategies to improve service delivery, efficiency, and effectiveness.
- Collaborate with People and Performance (P&P) senior management to support the design and deployment of strategic initiatives within Kraft Heinz.
- Drive the evolution of P&P processes through continuous improvement projects, tech enhancements (including GenAI initiatives), and other innovations
- Deliver Global Services (all processes) globally with excellence, customer satisfaction, and ensuring compliance with all regulatory requirements.
- Establish and maintain strong internal controls to safeguard company assets, ensure the accuracy of process outputs, and enhance employee satisfaction by maintaining efficient and compliant operations
Recipe for Success: Apply now if this sounds like you!
- I have a bachelor's degree in Human Resources, Business Administration, or a related field is required.
- I have at least 15+ years of broad experience across People and Performance (HR) processes, with a generalist profile.
- I have demonstrated success in managing complex global HR processes through a shared services model.
- I have proven experience leading and developing high-performing teams, with at least 10+ years in a leadership role.
- I have strong track record in managing relationships with global stakeholders and navigating cross-functional teams.
- I have strong leadership and team management skills with the ability to inspire and develop others.
- I have excellent problem-solving and decision-making abilities in a fast-paced, global environment.
Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description is shared upon interview.
We hope to find you a seat at our table!
Location(s)
Chicago/Aon Center
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .
What the Team is Saying
What We Do
At the heart of this journey is our ambition to create an enterprise where powerful AI solutions augment humans and where small mission-based teams are in relentless pursuit to solve tangible problems for our consumers, customers, and the enterprise. That ambition requires us to create a modern cloud and data ecosystem - a one of its kind that becomes the neural network of our company. We want you to bring your tech-self to us. We use Python, R, Spark, React, Tableau, Snowflake, Azure, and others to solve the problem on hand. In-turn, you can look forward to high-impact challenges, no bureaucracy, entrepreneurial small teams, and a unique opportunity to create and build something bold, awesome, and impactful – all while honoring our 150-year heritage and a portfolio of 200 iconic and emerging brands!
Why Work With Us
Our ambition is to become a best-in-class Digital leader by making data-driven investments that drive smarter business decisions. You’ll invent the next wave of augmented intelligence products where software & humans work side-by-side to rethink every aspect of our company. You’ll make an imprint & leave your legacy on every part of our business.
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Kraft Heinz Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week.
