DIRECTOR : GLOBAL NEW BUSINESS DEVELOPMENT Japan
Global Commercial Services- Global Client Group.
American Express is a leading issuer of commercial cards and expense management solutions, serving more than 60% of the Fortune 500 companies.
Through its Global Commercial Services group, American Express provides T&E, B2B and other expense management services to these global corporations, as well as tens of thousands of mid-sized corporations worldwide in over 200 countries.
Our global client management team is a group of highly skilled client management professionals responsible for managing the relationships with some of our most prestigious global commercial services clients. We are looking for an exceptional leader to join our team in APAC.
The Global New Business Development Director Japan will be responsible on acquiring new-to-franchise T&E and supplier payment business across the largest and most strategic corporations in Japan
Responsibilities- Acquire & drive new sales from global & multi-national corporations as new prospective customers into the commercial payments business at American Express
- Build the winning contact strategy in the market industry and at prospect level to ensure proper support and C level relationship endorsement.
- Lead strategic selling in alignment with compliance and internal partner business requirements.
- Build winning strategies, develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements.
- Achieve Sales growth Targets (Charge Volume and Booked Charge Volume)
- Sell core and supplier payments American Express solutions
- Spend significant time identifying opportunities, ensuring set-up/ card issuing, and managing expansion signings through the tracking period of Booked Charge Volume
- Make decisions and resolve issues based upon policies, procedures, and business plan.
- Partner with peers and senior leaders across GCS organization to drive engagement, retention, and long-term profitability.
Qualifications
- Deep knowledge and experience selling in the corporate payments industry including T/E and supplier payments solutions in Japan and globally
- Hunter mentality & self starter
- Proven track record in sales negotiations, leadership and closing skills in the strategic sales for banking, financial services. payments or travel Industry environment.
- 15+ Years of business development experience in a sales environment with a proven track record of driving results.
- Networked in the payments industry across multiple industry groups including travel and procurement especially in Japan
- Thorough knowledge of successful consultative selling techniques within Procurement, Treasury and Finance.
- Extensive experience with complex sales planning and execution.
- Strong financial acumen.
- Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with prospects
- Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services
- Exceptional thought leadership, strategic thinking skills and project management aptitude.
- Outstanding presentation and negotiation skills and ability to interface and influence at the most senior levels.
- Strong collaboration and leadership skills
- Strong command over business Japanese and English and experience of having worked within matrix structures in multi-national organizations
- Ability to travel as required.
- Bachelor’s Degree required; MBA preferred
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- Deep knowledge and experience selling corporate payments including T&E and supplier payments in Japan and globally
- Hunter mentality and self-starter
- Proven track record in strategic sales negotiations, leadership and closing skills in banking, financial services, payments or travel industry
- 15+ years of business development experience in a sales environment with proven track record
- Extensive network in the payments industry across multiple industry groups including travel and procurement in Japan
- Thorough knowledge of consultative selling techniques within Procurement, Treasury and Finance
- Extensive experience with complex sales planning and execution
- Strong financial acumen
- Ability to leverage lead sources and proactively schedule warm account review appointments
- Effective interpersonal communication methods to gain acceptance for products/services
- Exceptional thought leadership, strategic thinking and project management aptitude
- Outstanding presentation and negotiation skills with ability to influence senior executives
- Strong collaboration and leadership skills
- Strong command of business Japanese and English and experience working in matrixed multinational organizations
- Ability to travel as required
- Bachelor's Degree
- MBA
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
