The Role
As Director of Global Marketplace, oversee the commercial strategy for the Veilance product line, ensuring effective marketplace execution and collaboration across various channels and regions. Manage a high-performing team, drive business growth, and align commercial strategies with brand objectives while ensuring sustainability.
Summary Generated by Built In
Department: Veilance
Reports to: GM, Veilance
Location: Vancouver, BC
Your opportunity at ARC’TERYX:
As the Director, Global Marketplace, you define, own, and activate the global commercial strategy for the Veilance product line. In this role, you oversee all commercial channels; Ecommerce, Wholesale, and Retail, ensuring a cohesive and high-performing marketplace approach. Working in close partnership with the Veilance General Manager, you translate the long-term brand and business strategy into marketplace execution across regions and channels. You collaborate closely with the Veilance Merchandising team to align product, distribution, and marketplace priorities, ensuring the collection comes to life seamlessly across every consumer touchpoint. You also partner with Regional General Managers (NAM, EMEA, APAC, China) and their channel leaders (Retail, Ecommerce, Wholesale) to drive business results in-market. While this role does not hold direct P&L responsibility, you provide the global frameworks, direction, and programs that enable regions to deliver sustainable growth and profitability.
Leading a small, high-impact team, you are accountable for:
- Driving global alignment across channels and regions
- Partnering with the Veilance GM to bring the long-term strategy to life through marketplace execution
- Collaborating with the Veilance Merchandising team to ensure product and marketplace strategies are fully integrated
- Building and managing key global partnerships
- Designing and executing a best-in-class Veilance sales program
- Ensuring the long-term sustainability and strategic positioning of Veilance within the broader Arc’teryx ecosystem
Success in this role also requires strong cross-functional partnership with Brand Marketing, Supply Chain, Merchandising (Buying, Planning & Allocation), Finance, and Design to deliver a fully integrated marketplace strategy. This role requires a balance of strategic vision and hands-on execution - combining marketplace expertise with the ability to scale a premium brand globally.
This role is based out of Vancouver, BC and is open to hybrid and local-remote work.
Meet your future team:
The Veilance team is made up of innovative problem solvers who thrive on collaboration. Fueled by curiosity, we take an immersive approach to understanding future needs in city environments - then design, test, and validate high-end product solutions. The Commercial team builds global sales and distribution strategies, grows accounts, and drives sustainable business expansion.
If you were the Director, Global Marketplace - Veilance now, here are some of the core activities you would be doing:
- Setting the long-term Commercial vision (5+ year plans) for the Veilance Product line across Ecommerce, Wholesale, and Retail channels
- Delivering performance and profitability for Commercial business units in NAM and EMEA, while supporting APAC growth in partnership with the Veilance GM and FP&A
- Providing strategic and operational leadership, equipping regional teams with consumer-centric programs, tools and training that drive sales
- Building, leading, and mentoring a small, high-performing team to execute the global commercial strategies
- Using ecommerce forecasts to inform inventory buys, performance marketing budgets, capacity planning, etc.
- Representing Veilance collections at cross functional stage gate and go-to-market milestones
- Driving achievement of monthly/quarterly sales objectives and optimizing growth across channels
- Managing budgets to ensure effective resource allocation, forecasting, and profitability
- Staying ahead of industry developments and emerging technologies to elevate the digital guest experience and conversion
- Ensuring on-time delivery of all commercial accountabilities within the Innovation to Customer (I2C) calendar
- Guiding pricing strategies, program terms, and account management support for key and high-potential partners
- Building short-, mid-, and long-term growth plans with wholesale and strategic partners
- Partnering with cross-functional leaders to improve processes, refine the business calendar, and optimize team structure
- Acting as the primary bridge between Sales and Product Line Management, ensuring product creation aligns with market needs
- Collaborating with Demand Planning and Supply Chain to align seasonal forecasts with revenue goals and inventory risk
- Leading customer feedback loops, market trend analysis, and competitive insights to inform seasonal and long-term product planning
- Traveling internationally for trade shows, strategic account visits, and business development opportunities
Here are some of the things you could be working on in the future:
- Driving innovation and portfolio evolution by leveraging deep market insights and industry trends
- Contributing to the broader business transformation and long-term growth of the Veilance brand
Are you our next Director, Global Marketplace - Veilance?
- You have a degree in Business, Marketing, Advertising, Communications, Strategic Planning or the equivalent, with 10+ years’ experience in sales, digital and ecommerce, retail environments and/or wholesale markets
- You have extensive and direct experience working successfully in a nuanced, matrixed organization, with a keen understanding of key market needs and differences across North America, EMEA, and Asia
- You have a ‘Yes, and’ mentality, an entrepreneurial mindset and enjoy collaborating to build new strategies and processes
- You’ve built a successful career through collaboration and sharing inspiring ideas that have led to significant and successful campaigns in the outdoor/fashion industry (both vertical and wholesale)
- You are obsessed with retailer service and have strong relationships in the industry
- You have several years experience leading others and able to set a clear vision, align your team around common objectives, and foster commitment to these objectives
- You are expertly able to articulate the brand values, brand positioning, as well as product point of difference to internal and external stakeholders
- You have a proven track record in developing and leading the execution of a multi-year business strategy and collaborating with senior stakeholders
- You set a clear vision, align your team around common objectives, and foster commitment to these objectives
- You are an influential leader; possessing high emotional intelligence, with the ability to drive alignment across diverse cross-functional groups at all levels of the business
- You demonstrate tireless integrity in driving excellence to milestones and deliverables
- You are proactive in identifying the root cause of issues and developing solutions
- You have the ability and willingness to travel domestically and internationally
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
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The Company
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running.
Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories.
In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
