Director, Global Logistics Operations Lead

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.

Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.

Owns global logistics execution strategy and performance management across transportation modes and lanes. Establishes carrier / forwarder / broker governance to improve service, reliability, and cost-to-serve outcomes. Ensures logistics controls support shipment integrity and GDP-aligned documentation expectations in partnership with Quality and Trade / Compliance. Leads disruption management and contingency planning for high-risk lanes and temperature-controlled shipments. Maintains lane dashboards and improvement initiatives to reduce exceptions and improve predictability.

Key Responsibilities

Carrier / Forwarder Governance & Performance

• Run carrier / forwarder governance cadence, manage lane performance dashboards and improvement plans
• Drive cost-to-serve management and service reliability improvements through lane strategy and partner accountability
• Produce deliverables such as carrier scorecards, lane dashboards, and cost / service trade-off recommendations

Shipment Controls & Audit Readiness

• Ensure logistics processes and documentation controls support GDP expectations and shipment integrity requirements
• Partner with Quality / Compliance on audit readiness, findings remediation, and SOP / training alignment
• Produce deliverables such as shipment documentation standards, deviation / exception logs, and audit response evidence

Disruption Response & Contingency Planning

• Lead disruption response and contingency planning for high-risk lanes, coordinate recovery actions and escalation
• Maintain contingency playbooks and ensure partner readiness for triggers and response expectations
• Produce deliverables such as contingency playbooks, disruption after-action reviews, and recovery action trackers

Required Qualifications

• BS+ (Supply Chain, Business, or related)
• 12–15 years global logistics experience, including carrier / forwarder governance and disruption management
• Strong analytical capability for lane performance and cost / service trade-offs

Preferred Qualifications

• Experience in pharmaceutical / biotech logistics and GDP-aligned distribution environments (preferred)
• Temperature-controlled logistics and complex global lane network management experience

Key Competencies

• Transportation / lane management, carrier / forwarder governance, and cost-to-serve optimization, performance dashboards and KPIs
• Disruption response, contingency planning, and recovery execution, escalation timing, and decision trade-offs
• GDP awareness, documentation controls, and audit readiness partnering with Quality and Compliance
• Partner governance and performance management across logistics providers, service reliability, and exception reduction
• Cross-functional leadership, escalation, and executive-ready risk / decision communication

We are committed to fostering an inclusive and diverse workplace and do not discriminate on the basis of any legally protected characteristics. Madrigal processes your personal data in connection with its recruitment and talent sourcing activities in accordance with applicable data protection laws. Further information about how your personal data is processed, together with details of your rights and how to exercise them, is available in our Job Applicant Privacy Notice, which is made available to you if you apply through Workday.

Please note that this job description is not exhaustive and may evolve over time. Only shortlisted candidates will be contacted. Applicants must be authorized to work in the country of employment at the time of application. Employment terms, where applicable, will be governed by relevant collective bargaining agreements.

Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.