Director, Global High Net Worth, Underwriting

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Position Responsibilities:

• Manage acquisition of reinsurance for large cases and all aspects of total line in close association with reinsurers.

• Select and classify risk according to company philosophy and standards.

• Participate in and provide a resource for projects in the Global High Net Worth Underwriting Department, and broader business unit where needed.

• Be an information resource for underwriters at all levels.

• Combine appropriate attention to established standards of turnaround with higher level of service and professionalism

• Analyze and interpret medical, non-medical, and financial information.

• Make decisions within approval limits.

• Ensure that complete and appropriate underwriting requirements are obtained to appropriately assess risk

• Manage referral/consultation process to ensure that timely and accurate decisions are provided

• Manage mortality on preferred block of business, through flex guidelines to ensure pricing/mortality expectations are met

• Ensure consistency and adherence to established departmental guidelines though referral process

• Actively participate in the development, implementation and management of Global High Net Worth initiatives

• Actively participate in the ongoing training and professional development of underwriting team

• Act as resource/mentor to other members of the underwriting team, particularly at the consultant level

• Champion appeals and business decisions in concert with the Chief Underwriter

• Maintain positive and effective relationships with internal and external partners

• Manage mortality closely with direction from the medical team, technical consulting areas and management team.

Required Qualifications:

• Post-secondary education or equivalent work experience

• Minimum 15 years underwriting experience AALU or FALU designation preferred.

• Applicable underwriting and insurance designations preferred

• Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices

• In depth knowledge of unique estate, business and insurance planning tools and techniques

• In depth/current knowledge of political, economic, financial and legislative events which may impact client needs

• Expert knowledge of company’s insurance product portfolio and ability to marry that knowledge with an understanding of producer/client need

• Expert knowledge of reinsurance, market place treaties, agreements and available capacity

• Exceptional priority management with ability to work effectively under deadlines, balance published service times with an appropriate customer focus.

• Strong organizational, analytical and problem-solving skills

• Strong written and verbal communication skills

• Strong customer service orientation

• Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts

• High level understanding of product pricing principals

• Actively assist field personnel in positioning the Company as the lead underwriter in the market.

• Actively pursue opportunities for development of self.

• Develop and maintain effective working relationships with all field personnel and reinsurers.

• Keep current and up to date with the changing compliance and insurance regulatory environment.

• Keep current and up to date with changes in estate/insurance planning strategies

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].