Director, Global B2B TPM

Posted 4 Days Ago
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Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
217K-271K Annually
Senior level
Transportation
The Role
Leads end-to-end technical program management for Lyft’s Global B2B platform across regions, business lines, and functions. Owns integrated planning, dependency management, sequencing forums, prioritization, execution tracking, annual planning, acquisition onboarding, and executive communication. Coordinates platform, billing, sales, partner integration, marketing, and AI initiatives while aligning stakeholders without direct authority.
Summary Generated by Built In

Global B2B is Lyft's cross-organizational mandate to build one platform, one product vision, and one integrated plan across every line of business that runs on B2B revenue: US B2B, EU B2B, EU B2G, Chauffeur, AVs, Bikes, and Partner/Protocol integrations. As Lyft has grown internationally through acquisitions like FreeNow, Gett, and TBR, the technology, P&Ls, and org charts have continued to run as separate regional stacks. Global B2B exists to change that: to build a common platform that compounds instead of resetting with every new deal, powering existing US demand while unlocking the lines of business we've had to turn away.

We're looking for a Technical Program Manager who can bring order, rigor, and momentum to a program of this scale: one that spans multiple P&Ls, multiple geographies, and multiple functions, all moving toward one plan. You'll report directly to Rishi Dean (VP of Technology and DRI of Global B2B) and will be the connective tissue that turns strategy into a sequenced, tracked, and delivered program. You're technically strong, comfortable operating in ambiguity, and skilled at getting people who don't report to you to move together toward a shared date.

RESPONSIBILITIES

  • Own the end-to-end program management of Global B2B: build and maintain the integrated cross-org plan, name every dependency with an owner and a date, and keep the plan honest as priorities shift across Rider, Lyft Europe, Lyft Business, Global Growth, and Finance
  • Run the standing sequencing forum where teams bring business cases, resolve competing priorities, and arbitrate capacity across client commitments, foundational platform work, and expansion opportunities
  • Drive execution across the platform's core layers (e.g., application, sales systems, financial/billing, partner integration, and marketing stack), coordinating single-threaded owners and surfacing where design authority and funding models still need to be settled
  • Track and report program health across every revenue line (US B2B, EU B2B, EU B2G, Chauffeur, Partner/Protocol) and escalate risks to PDT early, before they become date slips
  • Lead the joint planning work between Global B2B and Lyft Europe to align the FreeNow and Gett integration with the Europe roaming and app-launch timeline, converting shared assumptions into written, dated commitments
  • Manage the annual planning cycle for Global B2B, translating scope and business cases into resourced, sequenced initiatives from September through November
  • Build and enforce a consistent product standard across the portfolio, including a scoping gate that keeps requirement changes from silently consuming central capacity
  • Design and run the onboarding path for newly acquired or newly connected businesses (following FreeNow, Gett, and TBR) covering platform, systems, P&L, reporting, and GTM motion
  • Partner with Partnerships, Rider, and MBA to bring AI/agentic surfaces and protocol work into the Global B2B plan from the start, rather than reconciling separate efforts after the fact
  • Communicate program status, risks, and decisions clearly to stakeholders ranging from individual engineers to executive leadership, in a style that is direct, fact-forward, and free of jargon

EXPERIENCE

    • 7+ years of experience in Technical Program Management, Program/Project Management, or a related role, ideally spanning platform, product, and go-to-market work
    • Proven ability to build and hold one integrated plan across multiple orgs with different priorities, scale, and cadences, with a thorough understanding of dependency management
    • Experience standing up or running a sequencing/prioritization forum where competing business cases are arbitrated against shared capacity
    • Comfortable operating autonomously in situations of extreme ambiguity, with only high-level direction, and translating that ambiguity into a written, dated plan
    • Able to communicate highly technical and cross-functional problems and solutions at every level, from individual contributor to C-level executive
    • Experience with platform or infrastructure programs that serve multiple business lines or P&Ls, including shared systems like CRM, billing/invoicing, or partner integration layers
    • Background supporting or working alongside M&A integration (systems, org, or GTM integration) is a strong plus
    • Excellent organizational and planning skills, with the attention to detail to keep a multi-quarter, multi-org program on track
    • Able to influence, negotiate, and inspire others in a matrixed environment where you don't have direct authority over most of the people you depend on
Benefits:
  • Great medical, dental, and vision insurance options with additional programs available when enrolled
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan to help save for your future
  • In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Subsidized commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role is fully remote in the US, candidates for this role must be based in the United States #Remote

The expected base pay range for this position is [$217,120] - [$271,400]. In addition to the base pay, this role is eligible for competitive equity awards, bonuses, and benefits. You can read more about Lyft’s employee benefits here.

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. 

Skills Required

  • 7+ years of experience in Technical Program Management, Program/Project Management, or a related role
  • Experience spanning platform, product, and go-to-market work
  • Ability to build and maintain an integrated plan across multiple organizations with differing priorities, scales, and cadences
  • Thorough understanding of dependency management
  • Experience running a sequencing or prioritization forum that arbitrates competing business cases against shared capacity
  • Ability to operate autonomously in extreme ambiguity and translate high-level direction into a written, dated plan
  • Ability to communicate technical and cross-functional problems and solutions from individual contributor to C-level audiences
  • Experience with platform or infrastructure programs serving multiple business lines or P&Ls
  • Experience with shared systems such as CRM, billing/invoicing, or partner integration layers
  • Excellent organizational and planning skills with strong attention to detail
  • Ability to influence, negotiate, and inspire stakeholders in a matrixed environment without direct authority
  • Experience supporting or working alongside M&A integration involving systems, organizations, or go-to-market integration

Lyft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lyft and has not been reviewed or approved by Lyft.

  • Healthcare Strength — Comprehensive medical, dental, and vision coverage is provided for corporate employees, with added access to One Medical and mental‑health support for employees and dependents. Benefits materials also highlight wellness programs alongside these core plans.
  • Parental & Family Support — Paid parental leave of 18 weeks is offered for biological, adoptive, and foster parents, and family‑building and fertility support are included. These provisions are consistently described as a standout element of the package.
  • Leave & Time Off Breadth — Salaried U.S. employees have unlimited PTO, and hourly employees receive a defined bank of paid time off plus observed holidays. Some reports also note sabbatical eligibility after tenure.

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The Company
HQ: San Francisco, CA
22,282 Employees

What We Do

Lyft was founded in 2012 by Logan Green and John Zimmer to improve people’s lives with the world’s best transportation, and is available to approximately 95 percent of the United States population as well as select cities in Canada. Lyft is committed to effecting positive change for our cities by offsetting carbon emissions from all rides, and by promoting transportation equity through shared rides, bikeshare systems, electric scooters, and public transit partnerships.

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