Director of Fund Services and Fund Oversight - Australia

Manages the daily operations of teams that reviews complex fund financial reporting deliverables completed by third party service providers to verify accuracy and assist in resolving issues. Oversees the development, implementation and administration of various strategic initiatives within the department.

About Vanguard

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners. 

Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.

Team & Opportunity

The role of the Senior Manager, Fund Service and Oversight – Australia provides strategic leadership to the Fund Services and Oversight (FSO) team, contributing across technical, functional, and people management dimensions. It involves building strong relationships with regional and global colleagues to deliver scalable, consistent solutions. The successful candidate will ensure systems and processes are aligned with local market regulations, lead cross-functional product change initiatives, and engage in FSO and VIA-related projects. Leveraging deep fund accounting expertise, the role also supports team development by identifying operational impacts and mentoring others. Additionally, it includes managing relationships with banks and business partners to ensure accountability and drive service satisfaction.

Core Responsibilities

• Full people leader responsibilities including setting performance standards and making informed HR decisions.
• Define team strategy and goals, using data analysis to drive business outcomes and improve processes.
• Ensure accurate financial reporting and strong internal controls, including regulatory and board-level submissions.
• Oversee key deliverables such as financial statements, tax reporting, and dividend distributions, resolving discrepancies as needed.
• Develop and implement operational plans, policies, and control enhancements while maintaining compliance with regulatory requirements.

Qualifications

• Extensive related work experience within financial services as a people leader
• CPA or CA

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.