Director, Functional Development

If you were in the Director, Functional Development role now, here are some of the core activities you would be doing:

• Capability Architecture Deployment
• Leading the operationalizing of enterprise capability frameworks into function-specific models for Arc’One and non-Retail functions. 
• Overseeing the rollout of function-level maturity models, skill taxonomies, and capability assessments. 
• Ensuring aligning functional development pathways with job architecture, career stages, and progression models. 


• Integration & Cross-Team Collaboration 
• Partnering with Talent Management to connect functional academy outputs to performance, career development, and succession processes. 
• Providing strategic guidance with Leadership Development to embed leadership capability where required within functional pathways. 
• Influencing workforce Planning by delivering functional capability insights that inform future skill planning. 
• Aligning with regional functional leaders to support localization and sustainable deployment of academies. 


• Measurement & Continuous Improvement 
• Overseeing and implementing measurement frameworks for functional development programs aligned to the enterprise performance system and maturity models.  
• Leading the evaluation of adoption, effectiveness, and impact of Arc’One and functional academy programming, using both qualitative and quantitative data to continuously refine, improve, and scale initiatives over time. 


• Governance & Enablement 
• Leading and evolving governance structures for functional development programming across global and regional environments, ensuring clarity of roles, processes, and decision rights.  
• Acting as the connector between global functional development strategy and function-level execution, you will enable consistency of approach while allowing for regional and functional specificity.  
• Championing cross-functional knowledge sharing and the exchange of best practices in capability building to strengthen alignment and elevate impact across the organization. 

Are you our next Director, Functional Development?

• You have a bachelor's degree in organizational development, Learning, Business, or a related field. Master’s degree an asset. 
• You have 10–12 years of experience in learning, capability development, or organizational development, with strong experience in functional or technical capability building. 
• You have demonstrated experience designing and delivering large-scale development programs or academies across functions. 
• You have proven ability to influecne and partner with senior functiona leaders and translate strategy into execution. 
• You have experience with navigating complex, matrixed organizations and driving cross-functional collaboration. 
• You have the ability to balance strategic thinking with operational discipline. 
• You have a passion for enabling skill mastery and performance through thoughtfully designed development systems. 
• You have the ability to see the big picture, translate it into tactical plans, and operationalize with excellence. 
• You have knowledge of HRIS and learning technologies. 
• You have demonstrated ability to manage budgets and resources effectively. 
• You have a passion for your work, and for getting outside to Live It.