Director of Frontline Sales

Posted Yesterday
Be an Early Applicant
Austin, TX, USA
In-Office
Mid level
Travel
The Role
Lead frontline sales operations to achieve VPG, net sales, and closing targets. Recruit, train, develop, and motivate sales teams; manage performance and action plans; integrate sales and marketing with guest experience; build relationships with business partners; ensure high customer service standards; identify and solve business issues.
Summary Generated by Built In

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Director of Frontline Sales will provide leadership to the day-to day operations of the Frontline Sales department, while maintaining focus on the company’s strategic goals and initiatives. Responsible for the achievement of the established targets in regards to VPG, net sales volume and closing percentage of the site.

How You’ll Shine:

  • Proactively contribute to and support efforts to attract, recruit, retain, train and motivate a diverse Sales team.
  • Manage performance through the consistent application of performance management by: (1) establishing performance goals and action plans for Sales management; (2) working with Sales management to establish performance goals and action plans for the Sales representatives.
  • Responsible for developing and maintaining a strong work relationship with key business partners and associates within and outside of Travel + Leisure
  • Ensure Sales and Marketing operations are integrated within the overall guest experience.
  • Ensure the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation
  • Performs other duties as needed

What You’ll Bring: 

  • Minimum 2-3 years of Travel + Leisure sales experience
  • Successful Sales Management experience required
  • Strong ability to recruit, train, develop and motivate associates
  • Proven ability to manage significant responsibilities in a fast paced environment
  • Solid ability multi task in and manage time to meet business needs
  • Ability to analyze and develop meaningful solutions for business opportunities
  • Strong conflict resolution skills
  • Proactive with identifying issues and determining appropriate solutions
  • Ability to successfully collaborate with individuals on a regular basis
  • Ability to consistently hold team accountable to expectations and performance standards
  • Strong developer of people
  • Ability to make timely and sound decisions and solve problems by assessing relevant information, drawing on past experience and applying critical thinking to develop an appropriate solution



How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program


Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

Skills Required

  • Minimum 2-3 years of Travel + Leisure sales experience
  • Successful Sales Management experience
  • Ability to recruit, train, develop and motivate associates
  • Proven ability to manage significant responsibilities in a fast paced environment
  • Ability to multitask and manage time to meet business needs
  • Ability to analyze and develop meaningful solutions for business opportunities
  • Strong conflict resolution skills
  • Proactive identification of issues and determination of appropriate solutions
  • Ability to collaborate with individuals regularly
  • Ability to hold team accountable to expectations and performance standards
  • Strong developer of people
  • Ability to make timely, sound decisions and solve problems using critical thinking and past experience

Travel + Leisure Co. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travel + Leisure Co. and has not been reviewed or approved by Travel + Leisure Co..

  • Healthcare Strength Health coverage includes medical, dental, and vision options with HSA and FSA accounts. Company-paid life and disability coverage plus a wellness incentive that can reduce premiums expand the breadth of care.
  • Retirement Support Retirement offerings include a 401(k) with a company match available after an initial waiting period and enrollment soon after hire. These features strengthen long-term financial security alongside base pay.
  • Wellbeing & Lifestyle Benefits Travel discounts across brands, paid volunteer time, recognition programs, and learning and tuition support are emphasized. These lifestyle and development perks add meaningful non-cash value aligned with the company’s travel focus.

Travel + Leisure Co. Insights

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The Company
HQ: Orlando, FL
10,001 Employees

What We Do

Travel + Leisure Co. is the world’s leading membership and leisure travel company, with nearly 20 travel brands across its resort, travel club, and lifestyle portfolio. The company provides outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year through its products and services: Wyndham Destinations, the largest vacation ownership company with more than 245 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes the largest vacation exchange company, industry-leading travel technology, and subscription travel brands; and Travel + Leisure Group, featuring top travel content, travel services including the brand’s eponymous travel club, and branded consumer products. At Travel + Leisure Co., our global team of associates brings hospitality to millions each year, turning vacation inspiration into exceptional travel experiences. We put the world on vacation.

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