Director Front Office Models, Capital Markets & Advisory

Citizens is seeking a Director, Front Office Models to join the Capital Markets platform in our Boston office. The Director is the accountable owner of all front office pricing, valuation, and risk models supporting Commercial Sales & Trading desks. This role ensures models are commercially effective, analytically robust, and fully compliant with internal governance and regulatory expectations. Acting as the front office authority on model design and application, the Director partners closely with Trading, Risk, COO, Finance, and Model Risk Management to enable accurate pricing, transparent risk measurement, and sustainable revenue generation.

Primary responsibilities include

• Own the end-to-end lifecycle of front office pricing, valuation, and risk models across Commercial Sales & Trading Desks
• Serve as the front office authority on model design, methodologies, assumptions, and appropriate usage
• Develop and enhance quantitative models to support trading, pricing, hedging, and risk analysis
• Ensure full compliance with internal model governance frameworks and regulatory requirements
• Lead model validation and defend models in engagements with Model Risk Management, Internal Audit, and regulators
• Evaluate model performance and implement enhancements aligned with market, product, and regulatory developments
• Partner cross-functionally with Trading, Market Risk, Counterparty Risk, Finance, and Technology to ensure alignment and scalability
• Enable pricing transparency, risk insight, and effective hedging to support revenue generation and balance sheet optimization

Qualifications, Education, Certifications and/or Other Professional Credentials

• 10+ years in front office quantitative modeling, risk analytics, or Capital Markets
• Deep expertise in pricing and risk modeling across credit, fixed income, and structured products
• Proven experience owning front office models in a regulated environment
• Strong experience engaging with Model Risk Management, Audit, and regulators
• Advanced quantitative skills (derivatives pricing, stochastic modeling, numerical methods)
• Strong understanding of valuation, sensitivities, and risk measurement frameworks
• Experience with complex instruments, structured products, and embedded optionality
• Ability to operate as a senior subject matter expert and influence across trading and control functions
• Strong commercial acumen with the ability to align modeling to business outcomes
• Excellent communication skills with the ability to translate complex concepts to diverse stakeholders
• Demonstrated ability to lead cross-functional initiatives in a dynamic environment

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Hours & Work Schedule

• Hours per Week:  40 +
• Work Schedule:  Monday to Friday

Pay Transparency 

The salary range for this position is $200,000 to $300,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, and relevant skills and experience.  ​

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.