Director, Fraud Detection

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.

Join Our Mission

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.

The Impact You Will Make

As Director, Fraud Detection will serve as the enterprise leader responsible for defining and advancing Risepoint’s end-to-end fraud prevention, detection, and mitigation strategy across the student lifecycle. In this role, you will be the single owner of fraud strategy and operations. You will partner cross-functionally with technology, operations, compliance, and university stakeholders to protect the integrity of our processes while enabling a seamless and compliant student experience. You will translate complex fraud risks into scalable, data-driven solutions and establish consistent frameworks for monitoring, decisioning, and continuous improvement. Your leadership will ensure clear visibility into fraud trends and performance, strengthening organizational decision-making and risk management.

How You Will Bring Our Mission to Life

What You Will Do

• Own and evolve Risepoint’s end-to-end fraud detection for the student lifecycle, ensuring strong prevention, detection, and mitigation practices that protect students, university partners, and the integrity of our programs. Serve as the central point of accountability for fraud risk across the organization.

• Establish and operationalize a unified fraud framework, including policies, controls, and response protocols, to drive consistency and scalability across teams and systems

• Partner cross-functionally with technology, data, operations, compliance, and external vendors to define and implement scalable fraud detection capabilities and tools

• Evaluate and guide the adoption of tools, platforms and data signals to strengthen fraud identification. Ensure appropriate data capture and visibility to support effective fraud monitoring and decisioning

• Collaborate with operational teams to ensure consistent and effective fraud review and validation processes. Align fraud controls with business workflows to minimize friction while maintaining integrity.

• Continuously assess and improve processes to ensure efficiency and effectiveness across the student lifecycle.

• Define and operationalize fraud metrics, KPIs and reporting frameworks across the organization. Provide clear actionable insights into fraud trends, risks and performance at multiple organizational levels.

• Enable data-driven decision-making through structured visibility into fraud across the funnel

• Stay ahead of emerging fraud trends, technologies and regulatory development. Translate external insights into actionable planning and continuous enhancements

• Partner with university stakeholders to align on fraud prevention and remediation approaches. Serve as trusted advisor on fraud-related risks and mitigation strategies

• Define scalable practices and shared standards that can be used across partners

• Collaborate with legal and compliance teams to ensure fraud practices align with regulatory requirements

• Establish governance frameworks for consistent and appropriate handling of fraud cases

What Success Looks Like

• A clear, scalable fraud detection plan is in place across the student lifecycle, with consistent processes and tools that effectively prevent, detect, and mitigate fraud while maintaining a seamless student experience

• Leaders and partners have strong visibility into fraud risks and performance through defined metrics, reporting, and actionable insights that enable confident, data-driven decisions

• Cross-functional teams and university partners are aligned on fraud practices, resulting in reduced risk, improved operational efficiency, and protection of the integrity of Risepoint’s programs

How Impact Will be Measured

• Establish a scalable fraud foundation: Design and implement a unified fraud strategy, including standardized frameworks, controls, and workflows across the student lifecycle, with adoption across key teams

• Build visibility and drive measurable outcomes: Define and operationalize fraud KPIs, dashboards, and reporting, demonstrating improved detection rates, reduced fraud exposure, and clear insights for leadership decision-making

• Enable cross-functional and partner alignment: Strengthen collaboration with internal teams and university partners to implement consistent fraud practices, resulting in improved process efficiency and a more secure, seamless student experience

What You’ll Bring to the Team

Experience That Matters Most

• Deep fraud detection and risk management expertise: 8–12+ years of experience in fraud detection, risk management, or trust & safety, with a proven track record of building and scaling fraud programs in education, edtech, financial services, or other regulated industries (education strongly preferred)

• Data-driven and operational leadership skills: Strong experience translating complex fraud risks into scalable, technology-enabled solutions, including familiarity with fraud detection tools, data signals, analytics, and performance measurement frameworks

• Cross-functional influence and stakeholder management: Demonstrated ability to partner effectively with technology, operations, compliance, and external stakeholders (including clients or partners), with excellent communication skills and the ability to drive alignment and outcomes across a matrixed organization

Experience That’s Great to Have

• Experience leading through business transformation, including evolving processes, implementing new ways of working, and leveraging technology (including AI/automation) to improve efficiency and outcomes

• Familiarity with the higher education landscape, online program management, or student lifecycle operations, with an understanding of the risks and nuances unique to this environment

• Ability to influence without authority and drive change across diverse stakeholder groups in a fast-paced, evolving organization

• Exposure to building governance frameworks or working closely with legal and compliance teams in regulated environments

Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.