Director Field Applications Engineer

Posted 15 Hours Ago
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Taipei City
In-Office
Expert/Leader
Big Data • Information Technology
The Role
Lead and empower a team of Field Application Engineers, drive customer deployments, develop technical solutions, and build strong customer relationships.
Summary Generated by Built In

Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with the company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com.

Job Description

Astera Labs is seeking a seasoned and accomplished Field Application Leader in Taiwan to lead and empower our team of Field Application Engineers (FAEs). You will be responsible for driving successful customer deployments, maximizing technical adoption of our connectivity products, and ensuring exceptional customer satisfaction within your assigned territory. 

Responsibilities 

  • Manage and support assigned customer accounts, building strong relationships and acting as a trusted technical advisor. 
  • Delegate tasks and projects effectively, ensuring timely completion and high quality. 
  • Collaborate closely with sales and account management to understand customer needs and develop winning technical solutions. 
  • Oversee successful product implementation and user adoption for assigned customers. 
  • Proactively identify and address customer challenges, ensuring their satisfaction and building long-term partnerships. 

Basic Qualifications 

  • Bachelor's degree in Electrical Engineering, Computer Science, or a related technical field (Master's degree a plus). 
  • Minimum of 15+ years of experience in a technical field application role, with at least 5 years of leadership experience. 
  • Proven track record of successfully managing and developing a team of technical professionals. 
  • Excellent communication, presentation, interpersonal, and leadership skills. 
  • Ability to travel as required. 

Required Experience 

  • Hands-on, thorough knowledge of high-speed protocols like PCIe & Ethernet 
  • Silicon/System bring-up and debug experience in customer systems. 
  • Experience with lab equipment including protocol analyzers and oscilloscopes. 
  • A strong background in high-speed board design techniques, and understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers etc. 
  • Intermediate level of proficiency in Python for automating system validation and link optimization. 
  • Able to step through embedded firmware at the SerDes (SoC) or MCU level for debugging. 
  • Firsthand experience with lab equipment including traffic generators, analyzers, and high-speed oscilloscopes. 

Preferred Experience 

  • Strong working knowledge of a high speed interface at a physical layer level, associated standards, and debug. Most recent experience with 12G NRZ signaling at a minimum, some experience with 25G NRZ/56G PAM4 preferred. 
  • Development, support, and experience with PCIe ICs. 
  • Experience in embedded SW debug or development with firmware, drivers, and BIOS using PCIe technology. 
  • Working knowledge of software/firmware build environments, gcc/Make and GitHub. 
  • Knowledge of simulation/modeling, schematic capture, and PCB layout tools from Cadence, Altium and others etc. 
  • Knowledge of simulation tools such as Keysight ADS, Mathworks QCD, etc. for IBIS-AMI analysis. 

 

We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

Top Skills

Altium
Cad Tools
Ethernet
Keysight Ads
Mathworks Qcd
Oscilloscopes
Pcie
Protocol Analyzers
Python
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The Company
HQ: Santa Clara, CA
148 Employees
Year Founded: 2017

What We Do

Astera Labs Inc., a fabless semiconductor company headquartered in the heart of California’s Silicon Valley, is a leader in purpose-built connectivity solutions for data-centric systems throughout the data center.

Partnering with leading processor vendors, cloud service providers, seasoned investors, and world-class manufacturing companies, Astera Labs is helping customers remove performance bottlenecks in data-intensive systems that are limiting the true potential of applications such as artificial intelligence and machine learning.

The company’s product portfolio includes system-aware semiconductor integrated circuits, boards, and services to enable robust CXL, PCIe, and Ethernet connectivity.

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