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Job Category
Employee SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Summary
The global Executive Talent & Succession (ETS) team drives the next generation of leadership at Salesforce. We don't just manage talent; we architect the future leadership bench. We engage, empower, and retain our most senior executives (SVP+) to ensure they are agile, innovative, and strong leaders who champion human-agent collaboration, ready to lead the future of the Agentic enterprise. Through a seamless, integrated, and technology-forward approach—from predictive succession planning and strategic onboarding to personalized, cutting-edge development journeys—we create and sustain a strong executive leadership bench that provides a competitive advantage and keeps us a market leader.
Description
The Director, Executive Talent Management role builds the future leadership bench, designing and implementing executive talent management strategies and programs for our SVP+ executives. This role ensures we are identifying, building, and preparing our current and next generation of leaders to lead Salesforce today and into the future. With a primary focus on succession planning, leader pipeline development, retention/engagement, and executive talent initiatives, this role collaborates closely with senior leaders in Employee Success and the business to develop a strong, diverse leadership bench across the enterprise.
Responsibilities:
Succession Planning - Develop and deliver a comprehensive succession planning strategy, identifying critical leadership roles and criteria for key successors. Define measures of success and ongoing governance. Partner with senior Employee Success leaders to drive ongoing accountability for the program. Work with the data analytics team to analyze successor information and enhance the critical role dashboard. Provide support in preparing for quarterly board meetings.
Leadership Pipeline - Create and influence processes to identify, develop, and place high potential leaders for future roles within Salesforce. Establish guidance and processes to enable this at scale. Partner with internal and external stakeholders to enhance successor profiles, and create greater objective assessment of readiness.
Executive Talent Management Strategy - Design and implement the end-to-end executive talent management strategy roadmap, developing a framework for how to retain, engage, and move talent. Use data to identify success and gap areas, and identify critical business outcomes to ensure our strategy drives the highest impact. Lead implementation of a comprehensive plan focused on SVP+ retention and engagement.
Talent Identification - Identify future-ready skills, capabilities, and experiences for key executive roles and successor readiness. Build a scalable and engaging assessment strategy and approach to identify key strengths and development opportunities for critical executive talent and successors.
Collaborate and Influence. Build deep partnerships with critical ES teams, including ES Leadership and Business Partners, the Office of Equality, Enterprise Learning, Executive Recruiting, Executive Onboarding, and Compensation.
Requirements:
Subject matter expertise in talent management required
Graduate degree or certificate in Industrial/Organizational Psychology, Leadership/Organization Development (OD), Human Resources or Business Administration, or equivalent experience
10+ years of progressive Leadership/TM/OD/OE experience within large organizations or equally complex environments
Extensive experience delivering leadership and talent programs, including succession and pipeline development practices
Deep knowledge of leadership and talent management best practices
Strong analytical skills and a proficiency in building data-driven talent strategies
Track record of driving positive organizational change in a fast-paced environment
Strong communication, influencing, and stakeholder management skills
Excellent written, presentation, and interpersonal communication skills
Travel:
Travel - ~25%
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600.For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600.Top Skills
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.
Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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