Director, Enterprise Technology Operations

Posted 9 Days Ago
Be an Early Applicant
Dallas, TX
Hybrid
7+ Years Experience
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for anime & manga focused on creating 360° fan experiences.
The Role
Manage and launch technical programs, guide strategic planning, communicate with stakeholders, oversee vendor services budget, establish and maintain performance metrics for vendors.
Summary Generated by Built In
About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

  • Manage and launch technical programs that span multiple engineering teams and organizational boundaries
  • Guide strategic planning, leading discovery and prioritization by partnering with product managers, PMO and engineering leads to develop program plans including roadmaps, dependency identifications, and resourcing plans
  • Communicate vision, plans and project status to management and key technical and business stakeholders
  • Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints
  • Create, maintain and disseminate project information to stakeholders
  • Oversee the budget for vendor services, ensuring cost-effectiveness and alignment with project financial goals.
  • Establish and maintain performance metrics for vendors, ensuring they meet or exceed project requirements and SLAs.

In the role of Director, Enterprise Technology Operations, you will report to the Vice President of Enterprise Technology.

We are considering applicants for the location of Dallas, Texas.

About You

  • You have a total of 12+ years of experience in the software industry with experience in developing, leading, managing and delivering complex projects and building software solutions end-to-end.
  • Experience managing projects in software development, cloud, or enterprise technology environments.
  • Experience with Agile, Scrum, and other project management methodologies.
  • Experience in vendor management, including managing contracts, performance, and budgets.

About the Team

We are a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help build, run and transform enterprise applications. We promote strong engineering practices, use innovative technologies and cloud-based microservice architecture which enable Crunchyroll enterprise teams to integrate seamlessly and achieve their goals.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

What the Team is Saying

Terry
Bianca
Mae
The Company
HQ: San Francisco, CA
1,200 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Crunchyroll is the world’s largest destination for anime and manga focused on creating 360° experiences — from video to merchandise, events, and gaming — for fans to connect through the content they love.

Why Work With Us

The quality of our company is a direct result of the quality of our people, so we take the process and art of hiring very seriously. Every position we recruit against is an opportunity for us to enhance and directly impact our culture and climate, and it is a reflection of the values we uphold.

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Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Two in-person days per week. Tuesdays and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if the please.

Typical time on-site: 2 days a week
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