WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
We are seeking an experienced and dynamic Director of Enterprise Technology Operations to lead and drive technology initiatives across our organization. This role is critical in ensuring that our Enterprise Technology engineering teams are aligned with business goals, best practices, delivering high-quality solutions, and effectively managing resources.
- Oversee the budget for vendor services, ensuring cost-effectiveness and alignment with project financial goals.
- Establish and maintain performance metrics for vendors, ensuring they meet or exceed project requirements and SLAs.
- Develop, monitor, and manage Enterprise Technology team’s budget, ensuring alignment with strategic priorities.
- Track and report on expenditures, optimizing costs where possible while maintaining high standards for tools, technology, and resources.
- Collaborate with finance and senior leadership to forecast budget needs, identify cost-saving opportunities, and support financial planning efforts.
- Collaborate with engineering leads to allocate resources effectively across projects, balancing workloads and optimizing productivity.
- Coordinate with product and engineering managers to develop a comprehensive roadmap that aligns with organizational objectives.
- Monitor roadmap progress, optimizing team resources and alignment to ensure milestones and key objectives are achieved effectively.
In the role of Director, Enterprise Technology Operations, you will report to the Vice President of Enterprise Technology.
We are considering applicants for the location of Dallas, Texas.
About You
- You have a total of 12+ years of experience in the software industry with experience in developing, leading, managing and delivering complex projects and building software solutions end-to-end.
- Strong experience in managing projects in software development, cloud, or enterprise technology environments.
- Experience in vendor management, including managing contracts, performance, and budgets.
- Extensive experience with Agile, Scrum, and engineering team management.
- Strong communication and interpersonal skills, with the ability to influence and drive decision-making at all levels.
- Proven ability to work effectively in a fast-paced, dynamic environment.
About the Team
We are a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help build, run and transform enterprise applications. We promote strong engineering practices, use innovative technologies and cloud-based microservice architecture which enable Crunchyroll enterprise teams to integrate seamlessly and achieve their goals.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
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Courage. We believe that when we overcome fear, we enable our best selves.
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Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
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Service. We serve our community with humility, enabling joy and belonging for others.
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Kaizen. We have a growth mindset committed to constant forward progress.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
What the Team is Saying
What We Do
Crunchyroll is the world’s largest destination for anime and manga focused on creating 360° experiences — from video to merchandise, events, and gaming — for fans to connect through the content they love.
Why Work With Us
The quality of our company is a direct result of the quality of our people, so we take the process and art of hiring very seriously. Every position we recruit against is an opportunity for us to enhance and directly impact our culture and climate, and it is a reflection of the values we uphold.
Gallery
Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Two in-person days per week. Tuesdays and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if the please.
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