How You’ll Support Our Mission
Our Director of Enterprise Revenue Systems is responsible for the key platform(s) that drives our revenue enablement at ESO. Core to this platform is the feeding and nurturing of our existing and potential customer base. As our mission is central to enabling our customers to leverage their data to drive better outcomes for our community’s health and safety, this role enables our teams to have the best environment to leverage information about our current and potential customers.
In this role you will be part of our Go to Market Operational team reporting to our Chief Transformation Officer.
What You’ll Be Doing – The Day to Day
- Nurture, develop, and lead a highly motivated team
- Ensuring the delivery of timely, accurate, and highly impactful business solutions within our revenue systems
- Leveraging Enterprise Prioritization Frameworks and Governance teams to establish the sequencing and inclusion of the work we do
- Collaborate with business leaders, vendors, and partnering technology teams to continue to evolve our platforms to be best in class
Who You Are – The Essentials
- Translator – You can translate broad strategies into specific objectives and action plans; you are able to align processes and systems in support of strategic priorities
- Accomplished – You have demonstrated success as a leader of people who love to be on your team, and you are viewed as a key partner by all levels of management.
- Knowledgeable – You have 7+ years’ experience in managing large Salesforce projects via Agile methodologies.
- Curious – You have a Continuous Improvement mindset and are continually striving to determine ways to drive efficiency and effectiveness in your organization; you have a strong desire to keep up with emerging technologies and software development practices
- Business acumen – You’re eager to understand the fundamental drivers of the business, and partner with leaders of the various functions you support to look for ways to enable their strategies.
- Detail-oriented – Understanding, documenting, and communicating nuances are important to you
- Guardian – You act as a technology guardian to promote sustainable and scalable solutions and discourage poor choices and reactive solutions
- Receptive - You are always eager for and receptive to feedback
Who You Are – The Desirables
- Healthcare, SaaS, or First Responder industry experience
- Deep experience in working with implementation and support partners/vendors of Salesforce
- Strong understanding of data management technologies (EDM, Business Intelligence, Data Warehousing, Data Science)
- Advanced degree in Information Technology, Software Engineering, Computer Science and/or Business Management
Applicant Privacy Notice – please click here to review the applicant privacy notice which details how your data is collected, used and protected.
ESO Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESO and has not been reviewed or approved by ESO.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with multiple medical plan options including a $0-deductible plan, dental and vision choices, EAP counseling, and optional pet insurance. A wellness reimbursement is also described, adding practical support beyond core medical coverage.
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Leave & Time Off Breadth — Time off is framed as generous, with PTO in the 20–30 day range (tenure-based) plus paid holidays and a paid volunteer day. Paid short-term disability and leave provisions are described as part of the broader time-away support.
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Retirement Support — A 401(k) program with employer matching is specified, including a stated match formula (2.5% match on up to 5% of pay) and eligibility timing. This provides a clear baseline of retirement support, even if not described as best-in-class.
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What We Do
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our four US offices and our Belfast, Northern Ireland office. We believe in the power of data to improve community health and safety. That’s not just some lofty corporate vision statement — it’s something we live, breathe and see the results of every day. We approach our work as if the lives of our own families and friends depended on the results. Because a lot of the time … they do.
Why Work With Us
We believe in taking great care of our customers and our employees. We believe work ought to be both challenging and fun. (Otherwise what’s the point?) We believe it’s worthwhile to continually push for something better, to pursue excellence for the sake of excellence, and to hold each other to the same standard.
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