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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Experience
- 10 years of experience working in a collaborative business setting with knowledge in ERP operations: human resources operations, financial operations and payroll operations, and supply chain management
- Demonstrated ability to build and develop high-performing teams and partnerships to achieve meaningful results and quantitative business goals
- Demonstrated knowledge of the ITSM or ITIL framework for technology management
- Thorough experience portfolio management with expertise in both technical product delivery and customer-centric product management tactics
- Experience working in a large organization with mass communication, training, and culture management tactics
Preferred Qualifications
- Master’s degree business administration or similar healthcare management related area of study
- Workday Certification in any of the major business domains (HCM, SCM, FIN, PAY)
- Project management professional (PMP)
- ITIL 4 Foundation Certification or similar
Education
- Bachelor’s degree in Information Technology or related field. Master’s degree preferred
Certification Summary
- No professional certifications required
Knowledge, Skills, and Abilities
- Effective team and leadership communication skills
- Advanced business acumen and collaboration skills
- Demonstrated analytical, organization, interpersonal, and leadership skills as well as aptitude for conflict resolution and problem solving
- Team and staff capability development skills
- Fast-paced and detail-oriented worker who takes ownership and leadership over complex and ambiguous topics or initiatives.
- Knowledge in human resource operations, financial and accounting operations, supply chain management, and payroll operations.
- Executive presence with the ability to lead, educate, energize, and coach staff, business partners, and executives to work towards shared goals
- Results and KPI driven mindset
Job Responsibilities
- Oversight & ownership of the ERP system containing over 240+ integrations and nearly 300 business processes.
- Create and maintain governance structure for prioritization of work for all domains.
- Ensure successful transition of team members to centralized support model.
- Oversee system security audit and implementation of results.
- Monitor team performance to deliver on commitments to domains.
- Establish and cultivate relationships with key stakeholders and leaders from Tier 1 and Tier 2 to ensure holistic approach to delivering product.
- Instill Senior executive confidence in Children’s Workday implementation.
- Improve user satisfaction with Workday product.
- Develop comprehensive, long-term roadmap for Workday.
- KPI’s to monitor system performance and success.
- Partner with operational and executive leadership to improve business process efficiency and to develop strategies for providing a seamless user experience to the wide variety of product users.
- Manage vendor relationships to ensure value and quality delivery.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
Job Family
Skills Required
- 10 years of experience in ERP operations across HR, finance, payroll, and supply chain
- Proven ability to build and develop high‑performing teams and partnerships
- Knowledge of ITSM or ITIL framework for technology management
- Experience in portfolio management, technical product delivery, and customer‑centric product management
- Experience working in a large organization with mass communication, training, and culture management
- Bachelor's degree in Information Technology or related field
- Oversight of ERP systems, governance creation, roadmap development, KPI monitoring, and vendor management
- Strong leadership, executive presence, communication, analytical, organizational, and stakeholder management skills
- Master's degree in business administration or similar (healthcare management preferred)
- Workday Certification in major domains (HCM, SCM, FIN, PAY)
- Project Management Professional (PMP)
- ITIL 4 Foundation Certification or similar
Children's Healthcare Of Atlanta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Children's Healthcare Of Atlanta and has not been reviewed or approved by Children's Healthcare Of Atlanta.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with on‑site or near‑site primary care, a 24/7 nurse line, Teladoc, and counseling resources. Wellness services such as fitness centers, classes, and biometric screenings reinforce access to care and preventive support.
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Parental & Family Support — Near‑site child care, a child‑care credit, adoption and fertility assistance, and paid parental and other leaves indicate strong family‑oriented support. Everyday convenience perks like a free concierge service further ease caregiving and life logistics.
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Retirement Support — A dual‑plan setup with a 403(b) savings plan and a separate employer‑funded 401(a) growth plan signals meaningful long‑term financial support. Financial‑wellness resources are also highlighted.
Children's Healthcare Of Atlanta Insights
What We Do
For more than 100 years, Children’s Healthcare of Atlanta has depended on clinical and nonclinical employees to help make kids better today and healthier tomorrow. Consistently ranked as one of the leading pediatric healthcare systems in the country by U.S. News & World Report, Children’s is the only freestanding pediatric healthcare system in Georgia and one of the largest pediatric clinical care providers in the country. We’re also one of Atlanta’s leading employers and have been recognized as one of the nation’s top places to work. Our System includes: • 789 licensed beds • Three hospitals • Urgent Care Centers • Marcus Autism Center • Center for Advanced Pediatrics • Support Center for nonclinical staff • More than 14,000 employees, including more than 4,400 nurses and 2,300 physicians representing more than 60 pediatric specialties and programs Why Children’s? Here are some of the reasons new graduates and experienced clinicians alike choose Children’s. • We manage more than 1.1 million patient visits and 44,400 surgical procedures annually. • We are home to the only Level 1 and one of the only Level 2 pediatric trauma centers in Georgia. • We take a team approach to care. Our clinicians collaborate with social workers, chaplains, music therapists, therapy dogs and many others to help ensure kids receive comprehensive care.
