As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
Strategic technology leader responsible for the vision, operational maturity, and continuous improvement of Meijer’s enterprise network and unified communications infrastructure. This role spans LAN/WAN, wireless, SD-WAN, data center networking, voice/UCaaS and contact center platforms all aligned to enterprise risk, business continuity, and digital transformation. The ideal candidate builds high-performing teams, establishes rigorous ITSM/ITIL practices, leads changes with discipline, and communicates infrastructure health and roadmap clearly to executive leadership.
What You'll Be Doing:
Strategic Planning & Roadmap
Own a 5-year network and voice strategy aligned to business growth, digital transformation, and risk tolerance; define and track KPIs/OKRs and present progress to senior leadership.
Partner with enterprise architecture, security, and business stakeholders to align infrastructure investments with IT strategy and capital planning.
Operational Maturity & Service Excellence
Build and sustain a mature ITSM operating model (incident, problem, change, configuration management) aligned to ITIL best practices; own SLAs, OLAs, and capacity plans.
Establish practice observability practices using AIOps and structured runbooks to reduce MTTR; oversee NOC operations and 24/7 enterprise reliability.
Change Management & Risk Governance
Chair and co-chair the Network Change Advisory Board (CAB); enforce standardized change controls, risk assessments, and rollback plans; track change-related incidents and drive continuous improvement.
Partner with cybersecurity on network segmentation, zero-trust architecture, and vulnerability management; lead major incident response and structured post-incident reviews.
Team Leadership
Recruit, develop, and retain a high-performing team of network engineers, architects, and voice specialists; define career paths, skill development plans, and succession planning.
Foster cross-functional collaborations with infrastructure, security, applications, and business teams.
Voice & Unified Communications
Oversee enterprise voice platforms including UCaaS, CCaaS, SIP trunking, and collaborations tools; drive store and contact center modernization and ensure platform resiliency and compliance
Vendor & Financial Management
Manage strategic vendor relationships and hold partners accountable to SLAs; lead sourcing, negotiation, and renewal of major contracts.
Develop and manage the network and voice CAPEX/OPEX budget; identify cost optimization opportunities without compromising reliability and security.
What You Will Bring with You
Bachelor’s degree in computer science, Information Technology, or related field.
12+ years’ experience in network/voice infrastructure in an enterprise environment.
7+ years’ experience in a senior level leadership role.
Deep expertise in enterprise networking: routing/switching, SD-WAN, wireless, data center networking, and network security (zero-trust, segmentation).
Experience with AIOps, observability platforms, network automation (Ansible, Terraform), and cloud networking (Azure, GCP, SASE/SSE).
Proven track record building ITSM/ITIL practices and leading organizational changes including technology migrations and process re-engineering with measurable outcomes.
Experience in enterprise voice / UCaaS, and SIP/VoIP platforms; strong financial acumen managing multi-million-dollar budgets.
Excellent executive communication skills; translating technical complexity into business language for senior stakeholders.
Background in retail/distribution or large multi-site enterprise environments.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field
- 12+ years experience in network/voice infrastructure in an enterprise environment
- 7+ years experience in a senior level leadership role
- Deep expertise in enterprise networking: routing/switching, SD-WAN, wireless, data center networking, network security (zero-trust, segmentation)
- Experience with AIOps, observability platforms, network automation (Ansible, Terraform), and cloud networking (Azure, GCP, SASE/SSE)
- Proven track record building ITSM/ITIL practices and leading technology migrations and process re-engineering
- Experience in enterprise voice / UCaaS and SIP/VoIP platforms
- Strong financial acumen managing multi-million-dollar CAPEX/OPEX budgets
- Excellent executive communication skills; translate technical complexity for senior stakeholders
- Background in retail/distribution or large multi-site enterprise environments
Meijer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Meijer and has not been reviewed or approved by Meijer.
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Healthcare Strength — Healthcare coverage is described as a meaningful part of the total package, with medical, dental, and vision options and additional supplemental coverage. The availability of wellness programming and online doctor visits further strengthens the health offering.
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Retirement Support — Retirement offerings are positioned as solid, including 401(k) access and Roth 401(k) options that some find valuable. Union-negotiated structures are also associated with above-average pay and benefits in certain service roles.
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Leave & Time Off Breadth — Time-off benefits are a recurring bright spot, including paid time off, vacation time, and holiday pay that can accumulate over time. Paid parental leave is also part of the package, supporting work-life needs alongside PTO.
Meijer Insights
What We Do
It takes guts to start a business during the Great Depression. And it takes vision to keep it going. Our founder, Hendrik Meijer, opened Thrifty Acres in 1934. Almost thirty years later, his son, Fred, pioneered the world’s first ever supercenter – setting the table for who we are today: a multi-billion-dollar household name in retail. Of course, we’re not done. Not by a long shot. We recently launched the nation’s largest grocery home-delivery service – reinventing the business of grocery shopping … again. A lot has changed over the years, except for one thing; we’re still family owned. And that sense of family runs deep in everything we do. It’s the difference between selling a product and serving a community, and it’s the reason we’ve given back over $30 million to local food pantries in the last ten years. So, if you appreciate the pioneering spirit of Meijer, we’d like to connect with you. Because the bigger our family, the better
