At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
This people leader is responsible for directing the contract administration compliance, policy and booklet creation for enterprise accounts and consumers in accordance with statutory requirements and corporate guidelines. Support includes all benefit product lines for group markets including key sales support components of implementation and marketing sales operations account services. Additionally, this position is responsible for identifying opportunities for improving efficiencies and process within the sales operations and delivery organizations. This director will manage a team of people leaders and individual contributors, as well as be the point person for several vendor partnerships.
Please note this role is a hybrid role. This requires in-office hours 3 days a week at the respective office location.
JOB REQUIREMENTS:
* Bachelor Degree and 6 years’ experience in Marketing Support, insurance administration, and claims operations OR 10 Years of experience years’ experience in Marketing Support, insurance administration, and claims operations
* 4 years management experience
* Values Based Leadership Experience.
* Talent Leadership Experience.
* Project management skills.
* Operations Experience.
* Customer service experience and acumen.
* Verbal and written communications skills
* Relationship building skills
PREFERRED JOB REQUIREMENTS:
* Masters Degree in related field
* Knowledge of external adjudication processes and association interfaces with enterprise-wide HCSC systems.
* Knowledge of HCSC contract specification and processing systems.
*Experience with technical solutions and/or technical implementations
*Enabling team adoption of those solutions
#LI-Hyrbrid
#LI-AZ1
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$118,800.00 - $220,800.00
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What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
