Director - Enterprise Communications

Job Title: Director - Enterprise Communications
Status: Exempt
Reports to: VP - Enterprise Communications
Department: Enterprise Communications 
Job Code: 11204
Pay Range: $172,900.00 - $185,000.00 Annually


WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:
You are a warm, thoughtful communications leader who can turn complex details into clear, compelling stories that contribute to a positive employee experience – helping people feel informed, connected, and part of something meaningful. You bring creativity, sound judgment, and a genuine commitment to Golden 1’s purpose of helping members, employees, and communities thrive.

The ideal candidate is a strong writer, skilled editor, trusted advisor, and people-first leader who balances big-picture strategy with the details that keep work moving. You build trusted relationships across teams, listen actively to understand needs and perspectives, stay nimble as priorities evolve, bring calm and clarity to change, calibrate messages and channels based on audience needs, help leaders find the right approach, and welcome feedback as a way to make communications stronger.

WHAT YOU'LL DO:

• Serve on the department leadership team and partner across functions to develop and execute an integrated enterprise communications strategy.
• Develop, manage, and evaluate communications strategies that advance Golden 1’s Mission, Vision, culture, and strategic priorities.
• Establish and track measures that connect enterprise communications efforts to employee engagement and organizational performance.
• Represent the employee voice to leadership and reflect employee needs in communications planning and messaging.
• Support the VP, Enterprise Communications, in advising executive and senior leaders on communication needs, internal presence, and messages that support project and business goals.
• Maintain visibility across enterprise initiatives to identify opportunities to leverage, improve, and innovate internal communications.
• Partner with peers to develop strategies and execute communications for HR and Learning & Organizational Development programs.
• Oversee and optimize employee communications across traditional and multimedia channels to keep employees informed and engaged.
• Develop and execute communications that reinforce Golden 1’s culture and Core Values.
• Provide sound counsel to executive and senior leaders during change, crisis, and enterprise-wide initiatives.
• Manage intranet content and ensure materials align with enterprise priorities and communication strategy.
• Prioritize communication requests, meet deadlines, and ensure accuracy, consistency, and quality.
• Support the VP, Enterprise Communications, with annual and ongoing strategy, budgeting, planning, coordination, and program implementation.
• Develop and manage relationships with external vendors.
• Maintain knowledge of applicable state and federal credit union regulations, including Bank Secrecy Act and anti-money laundering requirements relevant to the role.
• Perform other duties as assigned.
• Understand regulatory requirements and role-related risks; maintain controls that support the Credit Union’s risk appetite, operational integrity, and compliance obligations.

QUALIFICIATIONS AND PREFERENCES:

• Bachelor’s Degree in communications, journalism, public relations, or a related field required
• 10+ years of experience in communications, marketing, and/or corporate affairs, with demonstrated success developing and managing communications programs required
• Demonstrated expertise in building trusted partnerships, relationships, and teams across the organization required
• Skilled in developing and executing communications campaigns, programs, and change communications strategies required
• 5+ years of direct management and/or supervisory experience and enterprise-minded strategic planning experience required

WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=2091

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

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