We are seeking a Director of Enterprise Applications to lead the execution of our enterprise systems transformation, with a focus on transitioning from Oracle EBS to a modern SaaS ecosystem including NetSuite, Workday, MuleSoft, and Salesforce. This role will be a hands-on leader responsible for delivering complex system migrations and ensuring operational continuity.
Key Responsibilities
Transformation Execution
- Lead the delivery of Oracle EBS to modern platform migrations (NetSuite preferred)
- Execute against a defined transformation roadmap with clear milestones and outcomes
- Partner with business stakeholders to translate requirements into system solutions
Oracle Platform Ownership
- Serve as the primary technical lead for:
- Oracle EBS (Invoicing / AR, Order Management)
- Oracle HCM
- Oracle Integration Cloud (OIC)
- Maintain system stability and data integrity during transition
Integration & Architecture
- Support the design and implementation of integrations using MuleSoft or similar iPaaS tools
- Ensure systems are connected through scalable, maintainable integration patterns
Program Delivery
- Manage day-to-day execution of ERP transformation initiatives
- Coordinate across internal teams and external partners
- Identify and mitigate delivery risks
Data & Financial Alignment
- Partner with Finance to ensure billing, subscription, and revenue data accuracy
- Support financial reporting and compliance requirements
Requirements
- 10+ years in enterprise systems, ERP, or business applications
- Deep experience with Oracle EBS (Financials, OM, Invoicing), OIC, and Oracle HCM
- Experience delivering ERP implementations or migrations
Preferred
- Experience with NetSuite implementations or migrations
- Exposure to Workday, MuleSoft, Salesforce
- Experience in high-growth or private equity-backed environments
Functional Knowledge
- Understanding of financial processes, billing, and subscription data
Scope & Impact
- Owns execution of major system initiatives or workstreams
- Leads a team of individual contributors and/or managers
- Influences cross-functional stakeholders but typically within defined domains
Benefits
Benefits:
You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:
- Global team recognized for their passion and innovation
- Innovative product culture and project exposure
- Training and development from industry-leading experts
- Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
- We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $175,000.
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing [email protected]. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.
Ready for Exponential Career Opportunities? Apply now
Top Skills
What We Do
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels. Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support. Calabrio provides an easy to use workforce optimization suite for contact centers.
