Job Description:
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
- Strategic Leadership
- Define and lead the enterprise AI strategy, ensuring alignment with corporate goals and transformation initiatives.
- Oversee the centralized AI Hub, including leads for Business Strategy & Value, Workforce Transformation, Responsible AI, Readiness & Adoption, and Business Process Re-engineering.
- Partner with leadership to prioritize AI investments and measure business impact.
- Governance & Risk Management
- Establish and chair the Responsible AI Council, ensuring ethical, legal, and compliant AI practices.
- Collaborate with Legal, Compliance, and Enterprise Risk Management to uphold governance standards and reporting requirements.
- Ensure AI systems meet internal and external audit, transparency, and accountability expectations.
- Operational Enablement
- Drive cross-functional collaboration with Finance and Technology to ensure scalable and sustainable AI delivery.
- Lead the integration of AI into business processes, workforce transformation, and automation initiatives.
- Oversee the development of business cases and value realization frameworks for AI initiatives.
- Adoption & Change Management
- Champion AI literacy and readiness across the enterprise in partnership with HR and Learning & Development.
- Oversee change management, training, and user adoption strategies to ensure successful implementation and sustained usage.
SUPERVISORY RESPONSIBILITIES:
- Directly manage AI Hub leads across five core pillars: Strategy & Value, Workforce Transformation, Responsible AI, Readiness & Adoption, and Process Re-engineering.
- Lead a multidisciplinary team including AI product managers, data scientists, engineers, and adoption specialists.
- Define team structure, performance metrics, and career development plans.
- Provide coaching, mentorship, and succession planning for AI Hub leadership and staff.
KNOWLEDGE, SKILLS AND ABILITIES:
- Proven leadership in enterprise AI, data, or digital transformation.
- Deep understanding of AI technologies, lifecycle management, and responsible AI frameworks.
- Strong strategic thinking, business acumen, and ability to translate AI capabilities into business value.
- Exceptional communication and stakeholder engagement skills, including experience influencing at the leadership level.
- Experience navigating complex, matrixed organizations and leading cross-functional teams.
- Familiarity with change management, digital adoption platforms, and enterprise governance models.
EDUCATION AND TRAINING:
- Bachelor’s degree required; Master’s in a relevant field (e.g., Computer Science, Data Science, Business, Engineering) preferred.
- 8+ years of experience in AI, data, or digital leadership roles.
- Experience leading enterprise-wide AI programs and managing large cross-functional teams.
- Certifications in AI ethics, change management, or project management are a plus.
Pay Transparency Statement:
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements.
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What We Do
The Trusted Leader in Tax Technology. We're Vertex (VERX). A pioneer in tax automation for more than 45 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply, and grow with confidence. Our collaborative, friendly culture is the foundation of everything we do and who we are. We're proud to be an employer guided by a common purpose by building trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains, and inspires talented professionals to achieve their full potential. We employ over 1,500 full-time professionals across three continents: US, Europe, and Brazil. Our software, content, and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide. We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions.
Why Work With Us
Innovative, agile, and growth-minded professionals thrive at Vertex. Our remote-first culture offers flexibility and connection, while our focus on indirect tax technology and global expansion creates real impact. With leadership development and a strong emphasis on well-being, careers flourish here.
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