Director, AV Account Management - Locums

The Director, Physician & Leadership Account Management strategically completes consultative sales strategies, leads, develops and supervises the daily operations of the team to secure new contracts, increase customer share with current accounts, and generate and fill staffing orders. This position partners with Recruiting teams to achieve financial performance goals, and attract and build an outstanding sales team.

• Maintains Enterprise client relationships through direct contact to increase utilization of AMN services, assist with facility order projections, cross-sells AMN services, reviews and shares standard methodologies across Enterprise clients, and resolves sophisticated service calls in order to position AMN as a critical partner in the client’s success.
• Evaluates daily and weekly team member metrics according to top grading criteria to mentor and implement action plans using the performance improvement plan process.
• Conducts monthly/quarterly individual meetings with team members to assess production results and consultative sales approach to project quarterly performance, discuss team member obstacles and team dynamics.
• Coaches and mentors managers and team members by observing and providing feedback to foster development and success of individuals and region.
• Manages escalated customer situations on behalf of team members (e.g. contract clarification and disputes) to preserve dedication and market share.
• Facilitates regional team meetings to determine individual performance, progress and weekly goals by discussing presentations, open jobs, and pending contracts/jobs to expedite.
• Communicates enterprise account management information and progress-to-goals to AMN executive leadership through presentations, reports, and meetings to maintain accountability, set goals, and develop strategies to overcome obstacles.

• Leadership skills
• Excellent interpersonal and mentor skills
• Outstanding oral and written communication skills
• Active affiliation with appropriate professional healthcare networks and organizations
• Knowledge and experience in healthcare executive recruitment, candidate sourcing and networking, technology, quality, and/or process improvement

Education & Years of Experience

• Bachelor's Degree plus 7-10 years of work experience OR High School Diploma/GED plus 11-14 years of work experience

Additional Experience

• Experience in a client-facing role
• Experience in sales or account management
• Leadership experience

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.