Director, Engineering
Fidelity Philanthropic Services
The Role
As a Director, Engineering you are responsible for defining and executing the technical strategy for one or more applications aligned with your capability area. You partner closely with Product Managers, Architects, IT Project Managers, Systems Analysts, and other enabling functions to translate strategic business objectives into scalable, secure, and resilient technology solutions.
In this role, you own the end‑to‑end delivery, technical health, and operational stability of your applications and products while you also lead a delivery team of software engineers, systems analysts, and quality testers. You balance product‑level priorities with enterprise goals, ensure adherence to standards and best practices, and foster a culture of engineering excellence, innovation, and continuous improvement.
Our technology solutions serve the philanthropic community, including donors, financial advisors, and operations representatives who together drive charitable giving through grants to non-profit organizations.
Technical Roadmap Definition
Define and communicate a clear engineering strategy and execution roadmap aligned with business goals, product vision, and enterprise technology direction.
Own delivery targets, ensuring focus on business outcomes, customer experience, and long‑term platform sustainability.
Translate business, regulatory, and operational requirements into technical milestones and delivery plans.
Apply enterprise thinking to balance near‑term product needs with reuse, scalability, and standardization across the ecosystem.
Ensure alignment with architecture.
Technical Leadership & Solution Delivery
Provide technical leadership across a cross-functional delivery team, ensuring solutions are scalable, secure, and operationally sound.
Enforce coding standards and engineering patterns
Maintain strong technical credibility with experience across:
web services and APIs
database systems
modern web architectures and distributed systems
Partner with architecture and engineering peers to ensure technical quality, maintainability, and architectural integrity.
Ensure on‑time, high‑quality releases, while maintaining platform stability during production support, peak periods, and market events.
Delivery Oversight & Operational Excellence
Lead engineering input related to estimation, dependency mapping, sequencing, and capacity planning.
Partner with Product and Program/Project Management to ensure delivery health, progress transparency, and stakeholder communication.
Champion continuous integration and continuous delivery (CI/CD) practices to improve quality, speed, and reliability.
Support production incident and outage management, including triage, recovery, root cause analysis, and preventive remediation.
Talent Strategy, Workforce Planning & Change Leadership
Accountable for engineering talent lifecycle: hiring, onboarding, coaching, performance management, and career development.
Build, mentor, and scale high‑performing engineering leadership teams that embrace innovation, accountability, and continuous improvement.
Drive adoption of modern engineering practices, tools, and ways of working, leading teams through change effectively.
The Skills and Expertise You Bring
Prior experience managing engineers
Strong conceptual understanding of object‑oriented design and engineering design patterns
Hands‑on experience designing and delivering RESTful APIs and distributed services.
Experience with relational and NoSQL databases.
Solid understanding of SDLC best practices, governance, and quality controls.
Passion for continuous integration and continuous delivery (CI/CD).
The Team
We are exceptionally proud of the Fidelity Investments Charitable Gift Fund (the charity), which sponsors the largest national donor-advised fund program. Since 1991, the charity has empowered tens of thousands of donors to improve their philanthropic impact. Governed by an independent Board of Trustees, the charity relies on NCS, a business unit of Fidelity Investments, as its service provider. NCS delivers a comprehensive suite of services, including Program Development, Investment Management, Service Delivery, Marketing, Tax Preparation, Technology, Compliance, and Fundraising. Our team thrives on collaboration, world-class service, and a strong dedication to our clients’ goals!
Certifications:Category:Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Prior experience managing engineers
- Strong conceptual understanding of object-oriented design and engineering design patterns
- Hands-on experience designing and delivering RESTful APIs and distributed services
- Experience with relational and NoSQL databases
- Solid understanding of SDLC best practices, governance, and quality controls
- Passion for continuous integration and continuous delivery (CI/CD)
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
