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Delivery Intelligence Platform
The Role
Lead and build an engineering team, drive technical execution, solve complex challenges in AI and automation, and influence product strategy.
Summary Generated by Built In
About Loop: At Loop, we’re revolutionizing restaurant operations with AI-powered automation. Our technology helps restaurants streamline their workflows, reduce costs, and enhance customer experiences—all through intelligent automation. We’re a fast-moving, early-stage startup on a rapid growth trajectory, and we need a technical leader to build and scale our engineering team from the ground up.
Why Join Loop?
Founding Engineering Leadership: You’ll be the first engineering manager, shaping the team, culture, and technical direction.
High-Impact Role: Work directly with the founders to build AI agents that transform the restaurant industry.
Growth Journey: Help scale a startup from early-stage chaos to a market-leading company.
Cutting-Edge AI: We’re not just another SaaS company—we’re pushing the boundaries of AI automation in food-tech.
What You’ll Do:
- Build & Lead: Hire and mentor a world-class engineering team (starting small, but growing fast).
- Ship Fast & Smart: Drive technical execution—design, architecture, and hands-on coding when needed.
- Solve Hard Problems: Optimize AI agents, scale infrastructure, and ensure reliability for real-world restaurant operations.
- Shape the Future: Influence product strategy and work closely with founders, product, and sales teams.
- Drive Innovation: Foster a culture of experimentation—explore AI breakthroughs, automation tech, and smarter ways to solve restaurant challenges.
- Build for Scale: Architect resilient systems that grow with us, from early-stage chaos to enterprise reliability.
- AI Agent Architecture: Design and oversee our agent orchestration framework, ensuring scalability and reliability
- Fix What’s Broken: When things go wrong (and they will), you’ll dive deep—debugging, optimizing, and leading the team through tough technical fires.
- Make It Faster & Smarter: Continuously improve performance, uptime, and scalability—because restaurants can’t afford downtime.
Who You Are:
- 10+ years engineering experience with 5+ years leading technical teams
- Technical leadership: Hands-on ability to guide architecture reviews and solve complex agent system challenges
- Startup Hustle: You’ve worked at early-stage companies (our size or smaller) and thrive in fast-paced, unstructured environments.
- Leader, Not Just a Manager: You love mentoring engineers, but you’re still hands-on—no ivory tower leadership here.
- Scaler Mindset: You’ve helped grow teams from 5 → 30+ engineers and systems from prototype to production. Grew engineering teams and systems through hypergrowth phases
- AI/ML or Automation Experience (Bonus): You’ve worked on AI agents, automation, or high-scale distributed systems.
Skills Required
- 10+ years engineering experience
- 5+ years leading technical teams
- Hands-on ability to guide architecture reviews
- Experience in fast-paced early-stage companies
- Experience in growing teams from 5 to 30+ engineers
- Experience with AI/ML or Automation
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The Company
What We Do
Loop is a fully automated delivery intelligence platform for modern food brands that helps restaurants become more profitable. We address issues by automating back-office operations, providing financial transparency, and streamlining reconciliation processes. As delivery channels grow, they now account for over 25% of restaurant revenue, yet high commission fees (20-35%) and order inaccuracies (3-4% of sales) pose significant challenges to profitability. Loop has raised $6M (~ 50cr) in venture capital from Base10 Partners, Afore Capital and many more. Visit our website to know more!
