Chewy is seeking an experienced and visionary Director of Software Engineering to lead the data, software, and machine learning engineering functions within our Marketing Science and Operations (MSO) team. This is a high-impact, high-visibility leadership role that offers the opportunity to influence architectural strategy, drive innovation through automation and AI/ML, and build web applications that empower one of the largest marketing teams in the e-commerce industry.
What You'll Do
- Lead Engineering Teams: Build, manage, and inspire multiple high-performing Scrum teams consisting of software engineers, data engineers, and machine learning engineers.
- Drive Technical Excellence: Provide hands-on technical leadership while influencing architecture, development practices, and operational standards across the organization.
- AI Innovation: Lead the company's effort in identifying and implementing AI for marketing use cases.
- Empower Through Web Platforms: Architect and deliver web-based solutions that equip the marketing team with the tools they need to optimize campaigns and reach customers more effectively.
- Scale with Automation & Intelligence: Develop scalable platforms with a focus on automation and embed machine learning and AI into key marketing functions.
- Data Infrastructure: Manage the architecture for the marketing data, and work across the company to ensure cohesion with other business units.
- Mentor & Grow Talent: Foster career development through coaching and mentorship of engineering leaders, creating an environment of continuous growth and innovation.
- Collaborate Across the Business: Establish and maintain strong relationships with key business and technical stakeholders to ensure alignment of technology with enterprise goals.
- Champion Engineering Best Practices: Help evolve agile and lean methodologies at scale, promoting a culture of continuous improvement, testing, and reliable delivery.
- Interface with C-suite: This role will frequently have to communicate the technical vision with Chewy's senior leaders (VP and C-level).
What You'll Need
- 12+ years of experience in software development and data engineering, with a proven track record in engineering leadership roles.
- A strong advocate and practitioner of Agile and Lean software development at scale.
- Demonstrated success in technical architecture, strategic planning, and operational execution.
- Experience managing both managers and senior engineering talent across cross-functional teams.
- Startup experience with the ability to thrive in fast-paced, flat organizational structures.
- BS or MS in Computer Science or a related field.
- The team is distributed between Boston, MA, Plantation, FL, and Seattle, WA, so there may be some modest travel required.
Bonus Points For
- Prior experience in the e-commerce
- Hands-on experience with Amazon Web Services (AWS).
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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