Conviva is the first and best place to go to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real time and at a fraction of the cost of alternative solutions. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.
We are looking for a Director of Engineering to own one or more flagship products. This person must have a proven track record of technical leadership, owning and delivering high-quality outcomes, mentoring teams, and championing process transformation in a massive growth yet start-up environment.
What Success Will Look Like:
- Provide expert technical guidance: Act as a technical leader, offering insightful feedback on architecture, design decisions, and technology choices. Stay ahead of industry trends and ensure the team adopts best practices.
- Bridge the gap between product and engineering: Collaborate closely with product managers to understand the bigger picture, including product strategy, customer feedback, and market demands. Translate these insights into actionable engineering stories, resolving ambiguity and ensuring efficient execution.
- Empower and mentor: Foster a culture of growth and development within the engineering team. Provide individual mentorship, career guidance, and support to help team members achieve their full potential.
- Collaborate and drive accountability: Partner with engineering leaders across other teams to plan, execute, and ensure accountability for cross-functional initiatives. Foster a collaborative environment and hold teams accountable for delivering on commitments.
- Cultivate a positive team culture: Ensure the engineering team culture aligns with the company's core values. Promote teamwork, communication, and a sense of purpose, fostering a supportive and engaging work environment.
Who You Are & What You've Done:
- BS in CS or equivalent.
- 15+ years of software engineering including 5+ years in software management or architecture
- Should have a proven track record of successful project delivery and exceeding technical objectives.
- Deep understanding of software development methodologies, best practices, and architecture principles.
- Experience working on real-time data processing and building large-scale query-serving applications
- Expert at React, JavaScript, Node, and JVM stack-based technologies.
- Hands-on expertise in big data technologies. At least two and preferably several from Spark, Flink, Druid, Hadoop, Kafka & big query.
- Working experience with cloud platforms like AWS, GCP, or Azure.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across various teams and stakeholders.
- Strong leadership qualities, including the ability to mentor, motivate, and inspire others.
- Passion for continuous learning and adapting to emerging technologies.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
