About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The 123-room Four Seasons Hotel Kyoto is the company’s second destination in Japan, in the city’s historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.About the role
The Four Seasons Hotel Kyoto is looking for Director of Engineering Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Property Operation & Maintenance Division, the Director of Engineering Manager works across disciplines to deliver an exceptional experience.
Successful candidate requires a native Japanese language skill, and business level of speaking in English.
What you will do
- To develop and implement a comprehensive Preventive maintenance Program for all equipment in the hotel, including kitchen and laundry.
- To coordinate and, if so requested, supervise special projects and employment of outside contractors.
- To establish a well-organized Engineering Store and keep close control on consumption of material, stores, and inventory control.
- To inspect, at least twice monthly, the entire hotel properties with particular attention on defective or deficient life safety features and to observe closely the condition of all operating equipment. Specific attention must be place on not to omit areas of difficult access.
- To advise each division on all matters of potential improvement to the operation.
- To be knowledgeable of statutory legislation in employment and industrial relations.
- To control and monitor closely all utility consumption, and to ensure optimum energy usage in the Hotel.
- Share monthly information regarding utility costs with the Division Head/Department Head.
- To assume full charge of building maintenance and Guest room and public area rehabilitation.
- To establish a regular planned guestroom servicing program. (Perfect Room Program)
- To supervise maintenance of not only hotel area but also tenant spaces in the hotel.
- To be responsible for the implementation of all company Life Safety procedures with cooperation from Security.
- To assume overall responsibility for the correct functional condition of all alarm systems and firefighting equipment’s.
- To ensure that all employees including those out-sourced are fully familiar with and have complete understanding of the Hotel’s policies relating to Fire, Safety, Hygiene, and Health and that these policies are being strictly adhered to.
- To be fully in charge and responsible for the smooth function of the Division’s administration and maintenance of an efficient filing system.
- To make sure that all documents related to the operation of the Division are being kept up to date and that all records are correctly maintained and filed.
- To assume full responsibility for the preparation and timely submittal of all reports.
- To maintain a comprehensive library of manuals and parts list of all operational equipment, as well as a complete set of up to date drawings of all areas and systems.
- Continuously strive for improvement of processes and efficiency.
- Perform any additional duties as assigned by the General Manager.
What you bring
From three to five years of experience in the related position with Four Seasons or other organization.
Require a working technical knowledge of generally accepted Building maintenance skill, Four Seasons Internal Controls, Policies and Procedures and job knowledge of all positions in Electric and Air condition, control. Working knowledge is generally learned on the job or through a series of professional certifications.
Require knowledge of and the ability to operate computer equipment and excellent Excel and computer skills.
Strategic, analytical and have solid business acumen.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Skills Required
- Three to five years of experience in a related position
- Native Japanese language proficiency
- Business-level spoken English
- Working technical knowledge of building maintenance
- Knowledge of electrical and air-conditioning systems and controls
- Knowledge of Four Seasons internal controls, policies, and procedures, or equivalent organizational procedures
- Ability to operate computer equipment
- Excellent Microsoft Excel and computer skills
- Strategic and analytical capabilities
- Solid business acumen
Four Seasons Hotels and Resorts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Four Seasons Hotels and Resorts and has not been reviewed or approved by Four Seasons Hotels and Resorts.
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Healthcare Strength — Healthcare is considered robust at certain properties, with examples like fully employer-paid basic individual medical coverage in Minneapolis and included vision coverage, though dental and dependent coverage may require employee contributions. Feedback suggests these offerings stand out within hospitality.
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Retirement Support — Retirement programs are viewed favorably where 401(k) plans with matching contributions are offered, such as a 4% match after one year at the Minneapolis property. Participation options for full-time, part-time, and on-call employees at some locations reinforce the perceived strength.
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Leave & Time Off Breadth — Paid time off and fully paid parental leave are highlighted at some properties, with Napa Valley listing eight weeks of paid parental leave. These policies contribute to a perception of comprehensive leave benefits where available.
Four Seasons Hotels and Resorts Insights
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
