Director of Engineering, Trusted Services

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Director of Engineering to lead multiple teams responsible for delivering a strategic product within Salesforce’s Security ecosystem, as part of the Trusted Services organization. This role requires a hands-on, technically strong, and quality-focused leader who can operate effectively in a fast-paced, large-scale distributed environment. The ideal candidate will combine strategic vision with deep technical expertise and the ability to execute complex initiatives with precision.

Key Responsibilities

• Lead multiple engineering teams delivering a mission-critical, high-visibility product in the Salesforce Security ecosystem.

• Drive end-to-end execution — from design and architecture through development, testing, deployment, and operational excellence.

• Partner with Product, Architecture, and Program Management to align strategy, priorities, and delivery goals.

• Foster a culture of technical excellence and accountability, emphasizing code quality, reliability, and maintainability.

• Mentor and develop engineering leaders, guiding them in planning, decision-making, and career growth.

• Ensure scalability and resilience of distributed systems operating at massive global scale.

• Champion best practices in secure software development, compliance, and observability across the stack.

Qualifications

• 10+ years of experience in software engineering, with at least 3+ years in an engineering leadership role managing multiple teams.

• Proven experience leading large-scale, distributed systems in a high-availability, customer-facing environment.

• Strong technical foundation in modern cloud architectures and scalable backend systems.

• Demonstrated ability to deliver complex programs with cross-functional dependencies.

• Excellent communication and stakeholder management skills, with experience presenting to senior leadership.

• A related technical degree required.

Preferred Qualifications

• Security or data protection background is a strong plus.

• Experience in Salesforce ecosystem or enterprise SaaS environments preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For New York-based roles, the base salary hiring range for this position is $230,800 to $334,600.