As our Director of Engineering, Command, you'll define and execute Coveo's Command technology vision, making it the trusted operating layer for customers by driving innovation in insight, control, and AI workflows while scaling teams that create high-impact product experiences.
You'll lead high-performing engineering teams building the products that help customers gain insight, take action, and unlock the full value of Coveo's AI platform. If you're passionate about combining strategic leadership with product-minded engineering, this is your opportunity to shape the future of AI-native operations.
As our Director of Engineering, Command, you will:
- Lead and grow multiple engineering teams responsible for the Command product area, fostering a collaborative, innovative, and high-performing environment.
- Define and execute the technical vision and roadmap in partnership with Engineering and Product leadership, ensuring alignment with Coveo's long-term strategy.
- Drive the delivery of secure, scalable, and reliable software while continuously raising the bar for engineering quality, operational excellence, and customer value.
- Collaborate with directors and executive leaders across the organization to align people, technology, and priorities while enabling effective cross-functional execution.
- Champion product-minded engineering practices that empower teams to build intuitive operator experiences, AI-native workflows, and automation capabilities.
- Mentor and develop engineering leaders, cultivating a culture of ownership, continuous learning, and innovation.
Here is what will qualify you for the role:
- 3+ years of experience leading managers within a software engineering organization developing Software as a Service (SaaS) products.
- Experience leading customer-facing engineering teams that build solutions for enterprise customers.
- Strong communication and stakeholder management skills, with the ability to influence technical and business leaders across the organization.
- Demonstrated ability to balance strategic thinking with execution while leading complex, cross-functional initiatives.
What would make you stand out:
- A leadership philosophy centred on building empowered, high-performing teams that deliver meaningful business outcomes.
- Experience leading globally distributed engineering organizations across multiple time zones.
- Experience building and operating highly available cloud-based product platforms with a strong focus on reliability, security, and operational excellence.
- A clear technical vision and the ability to influence organizational strategy while driving execution across multiple teams.
Do you think you can bring this role to life? You don't need to check every single box—passion goes a long way, and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- 3+ years of experience leading managers within a software engineering organization developing Software as a Service (SaaS) products.
- Experience leading customer-facing engineering teams that build solutions for enterprise customers.
- Strong communication and stakeholder management skills, with the ability to influence technical and business leaders across the organization.
- Demonstrated ability to balance strategic thinking with execution while leading complex, cross-functional initiatives.
- A leadership philosophy centred on building empowered, high-performing teams that deliver meaningful business outcomes.
- Experience leading globally distributed engineering organizations across multiple time zones.
- Experience building and operating highly available cloud-based product platforms with a strong focus on reliability, security, and operational excellence.
- A clear technical vision and the ability to influence organizational strategy while driving execution across multiple teams.
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Healthcare is considered comprehensive and good value, spanning medical, dental, vision, disability, mental‑health support, telemedicine, and an EAP. This breadth and perceived affordability stand out across locations.
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Leave & Time Off Breadth — Paid holidays, PTO/sick leave, volunteer time off, and work‑from‑home flexibility are commonly available. Flexible working hours and solid vacation policies in Canada further support work‑life balance.
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Parental & Family Support — Parental‑leave top‑ups, options to extend leave, and on‑site daycare in Quebec City indicate robust family support. These provisions complement caregiver‑friendly flexibility in day‑to‑day scheduling.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
