Compensation Range:
$163,000 - $177,000
Compensation Disclaimer:
The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.
Job Summary:
Altus Group is seeking a strategic and hands-on Director, Employee Experience & Corporate Communications to lead the development and execution of employee engagement, internal communications, and corporate communications strategies. This role is responsible for shaping how employees experience the organization and how the company communicates with key internal and external stakeholders. Reporting as a trusted advisor to senior leaders, the successful candidate will drive initiatives that strengthen culture, enhance employee engagement, elevate executive visibility, and protect and enhance the Company's reputation.
Key Responsibilities:
Employee Experience & Internal Communications
Lead the development and execution of a global employee experience and internal communications strategy aligned with business objectives.
Partner with business leaders to design communication plans that support organizational priorities, culture, and workforce transformation.
Support organizational change initiatives through effective change management and communications strategies.
Drive employee engagement, recognition, culture, and employee value proposition initiatives.
Develop leadership communications and cascade strategies to improve alignment and transparency.
Design and deliver employee events, campaigns, and programs that foster an inclusive and high-performing culture.
Measure employee sentiment and communication effectiveness, leveraging insights to continuously improve programs.
Corporate Communications & Reputation Management
Develop and execute corporate messaging and communication materials for internal and external audiences.
Lead communications for strategic business initiatives and sensitive or high-profile matters.
Manage reputation, issues, and crisis communications, ensuring coordinated enterprise-wide responses.
Oversee sustainability, corporate citizenship, and philanthropy communications, including the Altus Care program.
Collaborate with Investor Relations, Marketing, Product, and other business functions to ensure consistent and aligned messaging.
Executive Communications & Operations
Develop executive communications strategies that enhance visibility and credibility among employees, customers, investors, and industry stakeholders.
Oversee external communications activities, including press releases, social media narratives, and corporate content.
Build scalable communications processes and leverage AI tools and governance frameworks to improve efficiency and effectiveness.
Manage communications budgets, agencies, vendors, and operational planning.
Foster strong cross-functional relationships with People & Culture, Legal, Marketing, Investor Relations, and business leaders.
Key Qualifications:
10+ years of experience in corporate communications, internal communications, employee experience, or related fields, preferably within technology or data-driven organizations.
Demonstrated success translating business priorities into effective communications, engagement, and change management initiatives.
Strong experience in:
Internal communications and employee engagement
Corporate communications and reputation management
Executive communications
Organizational transformation and change management
Exceptional writing, editing, and storytelling abilities, with the ability to simplify complex concepts into compelling narratives.
Proven ability to influence and partner with senior leaders and stakeholders across the organization.
Strong project management and execution skills, with the ability to manage multiple priorities in a fast-paced environment.
Data-driven mindset with experience measuring communications effectiveness and leveraging insights to optimize outcomes.
Experience utilizing AI tools and emerging technologies to enhance communications, engagement, and operational effectiveness.
Unlock your Altus Experience!
If you’re looking to advance your career in in an industry that is transitioning for greatness, there’s no better place than Altus Group.
Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.
We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.
What Altus Group offers:
Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.
Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content.
Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work — use the office for collaboration and remote work for focused tasks.
Inclusivity & Accessibility
Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at [email protected] or +1 888 692 7487.
Use of Artificial Intelligence
AI tools may be used to support the initial stages of screening for this role; however, all assessments and final hiring decisions are reviewed and made by an Altus Group hiring professional.
Background Checks
Please note that as part of our commitment to maintaining a safe and secure workplace, Altus Group may conduct background checks on candidates who receive a conditional offer of employment. These checks may include, but are not limited to, verification of employment history, education credentials, criminal records, credit history (where relevant), and reference checks. The scope and nature of background checks may vary depending on the role, location, and applicable laws. All background checks will be conducted in compliance with local laws and regulations, and candidates will be informed of any checks required as part of the recruitment process.
Other Notes / Application Process
We appreciate all applicants; however, only those selected to move forward will be contacted. Thank you for your interest in Altus Group.
Skills Required
- 10+ years of experience in corporate communications, internal communications, employee experience, or related fields
- Experience translating business priorities into communications, engagement, and change management initiatives
- Strong experience with internal communications and employee engagement
- Strong experience with corporate communications and reputation management
- Strong experience with executive communications
- Strong experience with organizational transformation and change management
- Exceptional writing, editing, and storytelling abilities
- Ability to simplify complex concepts into compelling narratives
- Ability to influence and partner with senior leaders and stakeholders
- Strong project management and execution skills
- Ability to manage multiple priorities in a fast-paced environment
- Data-driven approach to measuring communications effectiveness and optimizing outcomes
- Experience utilizing AI tools and emerging technologies to improve communications and operational effectiveness
- Experience within technology or data-driven organizations
What We Do
Altus Group Limited is a leading provider of software, data solutions and independent advisory services to the global commercial real estate industry. Our businesses reflects decades of experience, a range of expertise, and technology-enabled capabilities empowering clients to analyze, gain insight and recognize value on their real estate investments. Headquartered in Canada, we have approximately 2,400 employees around the world, with operations in North America, Europe and Asia Pacific. Our clients include some of the world’s largest real estate industry participants. Altus Group pays a quarterly dividend of $0.15 per share and our shares are traded on the TSX under the symbol AIF. For more information on Altus Group, please visit: www.altusgroup.com.
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