Job Functions, Duties, Responsibilities and Position Qualifications:
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Sonic Healthcare USA is seeking a strategic and innovative Director of Digital Workplace & Productivity to lead the technologies and services that power the employee experience across the enterprise. This role is responsible for defining and executing the Digital Workplace strategy, overseeing end-user computing, Microsoft 365, collaboration platforms, enterprise SaaS applications, and emerging productivity technologies that enable employees to work efficiently, securely, and effectively.
What You'll Do
Develop and execute the enterprise Digital Workplace strategy and roadmap.
Lead the delivery and optimization of employee productivity technologies, including Microsoft 365, Teams, SharePoint, OneDrive, Copilot, and other collaboration platforms.
Oversee endpoint engineering, device lifecycle management, mobile technologies, virtual desktop environments, and endpoint security.
Manage the enterprise SaaS portfolio, including governance, licensing, vendor management, and cost optimization.
Drive adoption of AI, automation, and productivity tools, including Microsoft Copilot, Power Platform, Power Apps, and Power Automate.
Partner with HR, Cybersecurity, Infrastructure, Enterprise Architecture, and business leaders to improve the digital employee experience.
Establish service excellence through strong governance, support models, automation, knowledge management, and self-service capabilities.
Ensure workplace technologies meet security, compliance, privacy, and regulatory requirements, including HIPAA standards.
Manage multimillion-dollar budgets, technology investments, software licensing, and strategic vendor relationships.
Lead and develop high-performing teams while fostering a culture of innovation, continuous improvement, and customer service.
What You Bring
Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
10+ years of progressive IT experience.
5+ years of leadership experience supporting workplace technologies and end-user services.
Deep expertise in Microsoft 365, collaboration platforms, end-user computing, SaaS applications, and digital workplace strategy.
Experience leading enterprise-wide technology transformation and adoption initiatives.
Strong understanding of employee experience, change management, technology governance, and operational excellence.
Experience managing large technology budgets and vendor relationships.
Preferred Qualifications
Healthcare industry experience.
Microsoft certifications.
Experience with Microsoft Copilot, Power Platform, Digital Adoption Platforms, and SaaS governance programs.
ITIL certification.
Experience supporting large, geographically distributed organizations.
Why Join Sonic Healthcare USA?
This is an opportunity to shape the future of the employee technology experience for one of the nation's leading healthcare organizations. You'll lead initiatives that improve collaboration, productivity, automation, and employee engagement while ensuring technology remains secure, scalable, and aligned with business needs.
Join Sonic Healthcare USA and help build a modern, innovative digital workplace that empowers employees to do their best work every day.
Scheduled Weekly Hours:
40Work Shift:
Job Category:
Information TechnologyCompany:
Sonic Healthcare USA, IncSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Skills Required
- Bachelor’s degree in Information Technology, Computer Science, Business, or a related field
- 10+ years of progressive IT experience
- 5+ years of leadership experience supporting workplace technologies and end-user services
- Deep expertise in Microsoft 365, collaboration platforms, end-user computing, SaaS applications, and digital workplace strategy
- Experience leading enterprise-wide technology transformation and adoption initiatives
- Strong understanding of employee experience, change management, technology governance, and operational excellence
- Experience managing large technology budgets and vendor relationships
- Healthcare industry experience
- Microsoft certifications
- Experience with Microsoft Copilot, Power Platform, Digital Adoption Platforms, and SaaS governance programs
- ITIL certification
- Experience supporting large, geographically distributed organizations
What We Do
Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA.
