Director, Digital Strategy & PMO

Job Description Summary:

Director, Digital Strategy & PMO

Team: Digital Strategy & Planning — OU Digital, Japan & South Korea Operating Unit 

Reports To: VP Digital, Data & AI Lead

The Coca‑Cola Company is evolving into a more digital‑first, data‑driven enterprise to fuel sustainable growth, increase speed to market, and unlock new sources of value. Rapid advances in technology, data, and AI create a unique opportunity to accelerate The Coca-Cola Company (TCCC) system’s next chapter of growth by reimagining our core competitive advantages. Building on a strong foundation of modernized infrastructure, global digital experiences, early data capabilities, and proven use cases, we are now shifting from early wins to scaled, end to end impact on growth, productivity, and efficiency.

This next phase moves us from an analog world to a fully digitized one, powered by a digital growth engine that embeds data, technology, and AI into our most critical business domains. Success will require more than technology implementation, it demands a strategic transformation of core capabilities, a domain based, product centric operating model, and a cultural shift toward experimentation, data and technology fluency, and seamless partnership between business and digital teams.

Job Description Summary

The Director, Digital Strategy & PMO serves as a key partner to the VP Digital, Data & AI Lead, driving strategic planning, portfolio governance, organizational effectiveness, and cross-functional execution across Japan & South Korea, reporting to the VP.

This role ensures Global priorities are translated into actionable regional plans, balancing with OU Business Priorities, organizational commitments are effectively managed, and enterprise initiatives are delivered through strong governance, stakeholder management, and business management practices. The position acts as a central coordination point across Digital, Business, and Global teams, enabling alignment, accountability, and execution of strategic priorities. Coordinates alignment and appropriate prioritization of OU priority digital initiatives with the global digital leadership team. Oversees project governance for both global rollouts and OU-specific digital projects in collaboration with Business Initiative Owners and Technical Project Managers.

Key Responsibilities;

Strategy & Planning

• Translate Global Digital priorities into regional roadmaps and execution plans
• Support strategic planning, prioritization, and tracking of key initiatives
• Monitor progress against organizational goals and objectives
• Support annual planning cycles and strategic business reviews

Portfolio Governance & PMO

• Manage portfolio reviews, governance forums, executive reporting, and risk management activities based on global digital governance frameworks.
• Establish and maintain operating rhythms, decision-making processes, and performance metrics
• Track OKRs, KPIs, dependencies, and organizational commitments
• Provide leadership visibility into progress, risks, dependencies, and business outcomes
• Apply Agile project management by acting as Scrum Master where possible.

Cross-Functional Leadership

• Coordinate initiatives requiring alignment across Digital, Marketing Commercial, Finance, HR, Global Security, Legal, and Global Digital Council office and digital teams.
• Drive accountability and follow-up on strategic priorities and business commitments
• Manage escalations, risks, and cross-functional dependencies
• Ensure Global and enterprise-wide initiatives are effectively executed across the organization

Business Management & Organizational Effectiveness

• Coordinate leadership-driven initiatives across the Digital organization
• Support execution of organization-wide priorities and leadership objectives
• Ensure follow-up and accountability for key decisions, actions, and commitments
• Lead special projects and initiatives requiring cross-functional ownership and coordination
• Support stakeholder engagement, organizational communication, and change adoption activities
• Continuously improve governance processes, operating models, and ways of working

Organizational Impact

• Reporting to the VP Digital, Data & AI Lead, as a key partner enabling effective execution of strategic priorities across the Digital organization.
• Drives organizational alignment through portfolio governance, business planning, and performance management.
• Creates visibility and accountability across key initiatives through executive reporting, tracking, and stakeholder coordination.
• Ensures enterprise and Global initiatives are effectively implemented across Japan & South Korea.
• Improves organizational effectiveness by establishing scalable governance processes, operating rhythms, and cross-functional ways of working.

Innovation & Complexity

• Operates effectively in a highly matrixed environment with multiple stakeholders, competing priorities, and evolving business needs.
• Navigates ambiguous situations and drives progress on initiatives without clear functional ownership.
• Balances strategic priorities with day-to-day operational execution across multiple teams and functions.
• Identifies dependencies, risks, and execution challenges, coordinating stakeholders to drive resolution and alignment.
• Continuously improves governance processes, planning practices, and organizational effectiveness through data-driven insights.

Communication & Influence

• Builds trusted partnerships across Digital, Business, and Global teams to ensure alignment and execution of strategic priorities.
• Communicates complex information through concise executive updates, governance reporting, and stakeholder engagement.
• Facilitates leadership discussions, governance forums, and decision-making processes across multiple functions.
• Influences outcomes through collaboration, data, and stakeholder management rather than direct authority.
• Promotes transparency, accountability, and alignment across the organization.

Candidate Profile

An experienced PMO, program management, business operations, or strategy professional with a proven ability to drive cross-functional initiatives in a complex, global organization.

Recognized for building alignment across diverse stakeholders, managing competing priorities, and delivering outcomes through governance, influence, and structured execution rather than direct authority.

Combines strengths in strategic planning, portfolio management, executive communications, stakeholder engagement, and organizational effectiveness while maintaining a hands-on approach to execution.

Experience & Qualifications

• 10+ years of experience in PMO, program management, business operations, portfolio governance, strategy execution, or related roles
• Experience supporting senior leadership teams in complex matrix organizations
• Proven experience managing cross-functional initiatives with multiple stakeholders
• Strong background in governance, portfolio reporting, planning, and performance management
• Experience defining and tracking OKRs, KPIs, and business performance metrics
• Strong executive communication, facilitation, and stakeholder management skills
• Experience partnering with Global, regional, and business leadership teams
• Familiarity with Digital, Data, Technology, Product, or Transformation organizations
• Experience coordinating organizational change, adoption, or enterprise-wide initiatives
• Proficiency in Microsoft 365, Power BI, project and portfolio management tools

• Business-level Japanese and English are required

Skills:

Location(s):

City/Cities:

Travel Required:

Relocation Provided:

Job Posting End Date:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.