Director, Digital Product Management

Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific, our digital and tech careers are a unique opportunity to apply your specialized skills and advanced experience in analytics, statistics, data science, programming, product management, information technology and more to drive our Mission of enabling our customers to make the world healthier, cleaner, and safer. It’s truly a career where your work makes a positive impact in our world. When you join Thermo Fisher Scientific, you’ll make an impact inside and outside the company on work that matters. #TechWithPurpose

The PPD™ clinical research business of Thermo Fisher Scientific is a leading provider of global CRO solutions to customers in pharmaceutical, biotechnology, medical device, academic and government industries. Our Digital Solutions group is re-designing the clinical research model with purpose-built, CRO-owned technology integrated into every study. Our forward-thinking, AI-enabled solutions accelerate and optimize every phase of the clinical development journey.

Position Summary
The Director, Digital Product Management (band 9) is responsible for the strategic direction, development, and lifecycle management of digital products supporting global Medical Writing. Products include Voice of Customer, technical programs, strategy, planning, product definition and/or financial returns. This role drives product vision, roadmap execution, and global market success by aligning customer needs, business strategy, and technical capabilities.

Key Responsibilities

Product Strategy & Leadership

• Define and lead the product vision, strategy, and roadmap aligned with Clinical Research Group (CRG) and Thermo Fisher Scientific objectives.
• Serve as a subject matter expert with strong technical and domain acumen.
• Drive cross-functional alignment across global stakeholders.
• Lead and develop a high-performing product management team.

Product Lifecycle Management

• Oversee end-to-end product lifecycle including design, development, launch, and growth.
• Identify market opportunities and customer needs through Voice of the Customer (VoC) insights.
• Define product positioning, value propositions, and commercialization strategies.
• Manage product portfolio performance, including revenue and operating metrics.

Market & Customer Insights

• Analyze market trends, competitive landscape, and customer feedback.
• Define market segmentation and target customer profiles.
• Develop pricing strategies and evaluate product competitiveness.

Cross-functional Collaboration

• Partner with marketing, R&D, engineering, sales, and finance to ensure successful product delivery.
• Coordinate product launches, campaigns, and communication strategies.
• Align feature prioritization with business and customer value.

Execution & Delivery

• Lead product development initiatives from concept through commercialization.
• Oversee project management and ensure timely execution of deliverables.
• Prepare and present business cases, performance reports, and strategic updates.

Enablement & Advocacy

• Promote product value internally and externally.
• Support training initiatives for internal teams and key stakeholders.

Qualifications

Education & Experience

• Bachelor’s degree (Master's degree preferred).
• Previous product management experience, including leadership of complex products or services that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years’ experience) 
• Proven experience leading global, multi-layered teams (preferred)
• Experience in clinical research, medical writing, or regulated environments (preferred)
• Experience with digital product transformation and innovation (preferred)
• In some cases, an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills & Abilities

• Demonstrated success designing and implementing product management operating models.
• Strong leadership skills with the ability to inspire and empower teams.
• Exceptional communication, executive storytelling, and stakeholder management skills. 
• Strong analytical and strategic thinking capabilities.
• Strong business acumen and demonstrated ability to drive digital innovation and measurable growth. 
• Deep understanding of full product lifecycle management from concept through commercialization. 
• Proven success leading cross-functional teams in large, matrixed organizations. 
• Experience collaborating with external development partners. 

At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours. 
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. 
• May require as-needed travel (0-30%). 

Location: Remote Massachusetts, New Hampshire, Maine US. Relocation assistance is NOT provided.  

*Must be legally authorized to work in the United States without sponsorship.
 
*Must be able to pass a comprehensive background check, which includes a drug screening.
 

The annual salary range estimated for this position is $185,000- $215,000 USD. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. 

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards