Director, Digital Experience

Posted 2 Days Ago
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Bedford, MA, USA
In-Office
170K-191K Annually
Expert/Leader
Software • Energy
The Role
Leads AspenTech’s digital experience strategy across corporate websites, related sites, and portals. Owns website experience, conversion optimization, lead generation, analytics, and digital brand presence. Manages and mentors a web team, partners with Technology and Marketing stakeholders, oversees website deployments and agency relationships, and drives measurable improvements through SEO, A/B testing, CMS optimization, and data-informed user experience enhancements.
Summary Generated by Built In

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The RoleThe Director, Digital Experience is a pivotal leadership role within Marketing Operations responsible for defining and executing the strategy to maximize the impact of AspenTech's digital channels. This individual will own the end-to-end website experience for both customers and prospective customers, driving significant enhancements in brand awareness, conversions, and lead generation. This role requires a strategic thinker who can translate business objectives into compelling digital experiences and measurable outcomes

Your Impact
  • Champion, build and execute a comprehensive digital experience strategy across AspenTech's corporate website, related websites, and portals.
  • Own the overall website experience, ensuring it is cohesive, engaging, and optimized for user journeys and business outcomes.
  • Drive the evolution of our digital presence to elevate the AspenTech brand in the AI innovation space within the industrial market.
  • Lead, mentor, and manage a dedicated web team focused on digital experience.
  • Foster a collaborative and high-performing team environment focused on digital excellence.
  • Responsible for achieving measurable improvements in brand awareness, conversion rates, and lead generation through digital channels.
  • Establish and manage a powerful conversion engine, optimizing digital touchpoints for maximum impact.
  • Utilize data and analytics to identify opportunities, measure performance, and drive continuous optimization of digital experiences.
  • Serve as a critical partner to the Technology Organization, ensuring alignment between digital experience strategy and underlying technology infrastructure.
  • Collaborate closely with Product Marketing, Corporate Marketing and other key stakeholders to integrate digital efforts with broader marketing and business objectives.
  • Stay abreast of industry trends, emerging technologies, and best practices in digital experience, web design, and digital marketing.
  • Champion innovation within the digital space to continually enhance user experience and drive competitive advantage.

What You'll Need
  • Bachelor's degree in Marketing, Business, Communications, Digital Media, or a related field. Master's degree is a plus.
  • 10+ years of progressive experience in digital marketing, web strategy, or digital experience management, with at least 3-5 years in a team leadership or management role.
  • History of large website deployments, working in complex environments with both internal and external agencies and resources
  • Proven ability to partner with key stakeholders, at all levels within the organization, and become a trusted resource for guiding the organizations strategy on digital experiences
  • Track record of successfully owning and optimizing complex website ecosystems to drive measurable business outcomes (e.g., increased traffic, conversions, lead quality, brand engagement).
  • Demonstrated ability to develop and execute digital strategies that align with broader business goals.
  • Experience leading and developing high-performing teams.
  • Strong understanding of web analytics, A/B testing, SEO principles, and content management systems (CMS).
  • Experience working in a B2B environment, preferably within the industrial, software, or AI/technology sectors.
  • Demonstrated ability to partner effectively with IT/Technology teams and external agencies.
  • Exceptional strategic thinking and problem-solving abilities.
  • Strong leadership, team-building, and mentorship skills.
  • Excellent verbal and written communication, presentation, and interpersonal skills.
  • Highly analytical and data-driven with the ability to translate insights into actionable strategies.
  • Proven ability to manage multiple projects simultaneously in a fast-paced environment.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Curiosity and a passion for digital innovation and user experience.

#LI-DW1

The salary range for this role is $170,000.00 - $191,250.00. This range represents what we in good faith believe is the range possible for base compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range based on several factors. This range may be modified in the future. This role is also eligible for bonus or variable incentive pay. Additionally, we offer a comprehensive benefits package including paid time off, charitable giveback day, medical/dental/vision insurance, and retirement benefits to eligible employees.

Skills Required

  • Bachelor’s degree in Marketing, Business, Communications, Digital Media, or a related field
  • 10+ years of progressive experience in digital marketing, web strategy, or digital experience management
  • 3–5 years of team leadership or management experience
  • Master’s degree
  • Experience with large website deployments in complex environments involving internal and external agencies and resources
  • Experience partnering with stakeholders at all organizational levels and guiding digital experience strategy
  • Track record owning and optimizing complex website ecosystems to improve traffic, conversions, lead quality, and brand engagement
  • Experience developing and executing digital strategies aligned with broader business goals
  • Experience leading and developing high-performing teams
  • Strong understanding of web analytics, A/B testing, SEO principles, and content management systems
  • Experience working in a B2B environment, preferably in industrial, software, or AI/technology sectors
  • Experience partnering with IT or Technology teams and external agencies
  • Exceptional strategic thinking and problem-solving abilities
  • Strong leadership, team-building, and mentorship skills
  • Excellent verbal and written communication, presentation, and interpersonal skills
  • Highly analytical and data-driven approach with ability to translate insights into actionable strategies
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Strong stakeholder management and cross-functional collaboration skills
  • Curiosity and passion for digital innovation and user experience

Aspen Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aspen Technology and has not been reviewed or approved by Aspen Technology.

  • Healthcare Strength — Health coverage is described as strong, with comprehensive medical, dental, and vision plans and high-quality carrier options. Several recent remarks characterize the health insurance as "great" or "amazing," with low copays noted in some cases.
  • Parental & Family Support — Maternity and paternity leave receive consistently positive mentions and are characterized as well-reviewed. Company materials also highlight family-oriented benefits alongside core coverage.
  • Leave & Time Off Breadth — The package includes vacation/PTO, paid holidays, and sick leave, with multiple indications of generous paid time off. Dedicated volunteer hours and well-regarded leave policies reinforce breadth in time-away benefits.

Aspen Technology Insights

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The Company
HQ: Bedford, MA
2,466 Employees

What We Do

AspenTech is a global leader in asset optimization software helping the world’s leading industrial companies run their operations more safely, efficiently and reliably – enabling innovation while reducing waste and impact on the environment. AspenTech software accelerates and maximizes value gained from digital transformation initiatives with a holistic approach to the asset lifecycle and supply chain. By introducing effective AI modeling to traditional principles of process engineering, AspenTech delivers a faster and more accurate analysis of efficiency and performance boundaries. The real-time data and actionable insights delivered by our software help customers push the boundaries of what’s possible.

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