Director, Digital Client Solutions

Reposted 2 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
152K-282K Annually
Senior level
Digital Media • Information Technology • Analytics
The Role
Lead digital account management and sales for social media and streaming clients. Develop and execute sales strategy, grow and protect revenue, create data-driven presentations, manage cross-functional delivery, maintain Salesforce pipeline and forecasts, and serve as primary client liaison to deepen relationships and identify opportunities.
Summary Generated by Built In
Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Join Nielsen’s Digital Account Management team and work with highly innovative, disruptive media companies in one of the fastest growing, rapidly evolving sectors in the media industry. 

We are seeking a highly motivated, digital media savvy, experienced sales professional with a hunter mentality, to develop relationships with and drive revenue with Nielsen’s key clients in the Social Media and Streaming Video industries. You will be the primary point of contact and liaison at Nielsen for your clients, responsible for protecting and growing revenue, identifying new opportunities within each business, deepening the relationship with existing constituents while cultivating relationships with new stakeholders, and coordinating cross-functionally within Nielsen. 

The ideal candidate will have a strong track record of winning new business, possess excellent written and oral communication skills, have strong analytical skills, be passionate about media, be highly organized and self-motivated, and be comfortable with a revenue target.

Job Responsibilities 

  • Develop and execute a sales strategy to meet or exceed revenue targets. This is a sales role. 

  • Identify prospects, manage outreach; develop data-driven, thought provoking insights to foster discussions; & coordinate cross-functionally within Nielsen.

  • Create and deliver client presentations that capture clients’ core business issues and demonstrate how Nielsen can help. 

  • Cultivate a deep understanding of Nielsen’s products and solutions, and how the data bring value to clients’ businesses

  • Become an expert in your client - how they are organized and how their structured influence the way they partner with Nielsen, how they monetize, where and how they’re investing for the future; be able to synthesize your clients’ position, performance, and overall business to others at Nielsen

  • Account management and client service, coordinating across a number of cross-functional teams at Nielsen 

  • Effectively advocate internally for client needs and manage client requests--big and small, tactical to strategic-- with colleagues across the organization to drive value and deliver solutions to clients

  • Sales administration (maintain Salesforce pipeline, contract management), creating and monitoring financial forecasts, and maintaining regular communications to leadership and cross functional partners regarding financial performance against targets

Qualifications

  • Hunter mentality -- a proven sales professional

  • Experience with TV and/or Digital media planning & buying

  • Knowledge of  with TV media planning & buying preferred

  • Strong relationship skills; experience managing stakeholders and partners (both externally and internally) to drive cross functional programs with a proven track record of delivering results through influence

  • Ability to drive strategic guidance and strong judgment especially relevant in balancing long term strategic investments with near term business goals

  • Team orientated and willing to roll up sleeves to solve complex, dynamic challenges

  • Excellent presentation and communication skills: ability to identify the right attendees externally and internally for driving outcomes and advancing initiatives and comfortability interfacing with clients’ senior executives/leadership 

  • A critical thinker, problem solver and solutions oriented: History of developing business strategy in conjunction with senior leadership

  • Exhibits strong analytical skills with a knack for working with data and metrics to back up assumptions, recommendations, and drive action

  • BA/BS degree or higher

  • 7-15 years working in client service / sales in media, preferably from a media analytics firm, digital/social/streaming company, or agency

Additional Information

Enabling your best to power a better media future.

Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility.

Compensation Transparency: The posted base salary range is a reasonable estimate that  may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Skills Required

  • Proven sales professional with a hunter mentality
  • Experience with TV and/or digital media planning and buying
  • Knowledge of TV media planning and buying
  • Strong relationship and stakeholder management skills
  • Ability to develop and execute sales strategy and meet revenue targets
  • Sales administration experience (maintain Salesforce pipeline, contract management, financial forecasts)
  • Strong analytical skills and comfort working with data and metrics
  • Excellent presentation and communication skills; comfortable interfacing with senior executives
  • BA/BS degree or higher
  • 7-15 years working in client service or sales in media (media analytics, digital/social/streaming, or agency)

Nielsen Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nielsen and has not been reviewed or approved by Nielsen.

  • Parental & Family Support Paid parental leave is described as generous for all parents, with birthing parents receiving substantially longer time, and the program is complemented by adoption, fertility, and surrogacy support. Employer-verified entries and company communications consistently highlight family benefits as a standout.
  • Leave & Time Off Breadth Paid time off is considered solid, with some teams using flexible or unlimited PTO models and additional offerings like paid volunteer time. These time-away policies often contribute meaningfully to work-life balance.
  • Wellbeing & Lifestyle Benefits Smart Work flexibility, an Employee Assistance Program, and broader well-being initiatives are emphasized as part of a holistic package. These elements are frequently cited as strengths that enhance day-to-day experience.

Nielsen Insights

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The Company
HQ: New York, NY
30,034 Employees

What We Do

Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future. An S&P 500 company, Nielsen (NYSE: NLSN) operates around the world in more than 55 countries.

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