Why Ryan?
Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
Duties and responsibilities, aligned to Ryan’s Key Results:
People:
- Act as a trusted adviser to both business and technology stakeholders.
- Develop professional relationship with all levels of the organization, clients and vendors.
- Provide day-to-day oversight and management of staff, ensure efficient working of staff and provide feedback for employees.
- Participate in planning, creating and managing our Multi-Cloud AWS, GCP and Azure environment.
- Plan, implement and manage application availability and performance monitoring processes.
- Troubleshoot complex production issues in a distributed environment.
- Diligently work to improve the quality of solutions delivered to our customers by helping build out our Continuous Integration Continuous Delivery (CI/CD) pipelines.
- Work with the development team to make our applications more stable and faster.
- Work with QA teams for reproduction and setup of complex production issues
- Apply patches and updates as needed for issues found in production.
- Participate in on-call rotations, driving restoration and repair of service-impacting issues
- Adhere to defined IT security and process governance as defined.
Value:
- Highly responsible, self-disciplined, self-managed, self-motivated, able to work with little or no supervision.
- Passion to understand, learn, and dissect new technologies quickly on your own.
- Demonstrable leadership in implementing a culture of continuous improvement and excellence.
- Obsessive about automation.
Education and Experience:
- Bachelor’s degree in related field or equivalent with at least twenty years prior progressive experience in a multistate or international firm environment is required.
- Excellent management and organizational skills, including the ability to direct multiple assignments and manage multiple direct reports
- 15+ years of experience in DevOps or similar roles. Inclusive of the below:
- 10+ years of experience with AWS, GCP and Azure tools and methodologies.
- 7+ years of experience driving the adoption of and achieving successful Agile and DevOps practices
- 5+ years of experience with SQL and NoSQL databases.
- 5+ years of experience with containerization technologies such as Docker and Kubernetes
- Experience with agile planning, deployment, integration, test/validation, and configuration custom software across multiple DevOps tooling platforms; Experience with configuration management tools (Puppet, Ansible, Chef, Azure DevOps or similar) and experience in automation by scripting in Bash, PowerShell, Perl, Ruby, JavaScript, and Python.
- Strong practical administration skills in Cloud and Virtualized environment (GCP, AWS, Azure, VMware, etc.)
- Experience with source control systems (i.e. GIT, TFS)
- Hands-on experience with application monitoring and analytics tools (i.e. Azure Application Insights, DataDog, WhatsUp Gold, SolarWinds)
- Hands-on experience working as a DevOps, Build & Release Engineer ideally with Microsoft-based applications online/on-prem.
- Experience with CI systems (i.e. Jenkins, CruiseControl, TeamCity, VSTS).
- Strong written, verbal and presentation skills
Computer Skills:
To perform this job successfully, an individual must have intermediate knowledge of Microsoft Project, Word, Excel, PowerPoint, Outlook, wireframe tools, and Internet navigation and research.
Certificates and Licenses:
Valid driver’s license required.
Supervisory Responsibilities:
Directs employees and teams, carries out all responsibilities in accordance with Firm policies and applicable law.
Work Environment:
- Standard indoor working environment.
- Occasional long periods of sitting or standing while working.
- Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
- Independent travel requirement: 0 to 10%.
Equal Opportunity Employer: disability/veteran
#DICE
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.
