If you are looking for a game-changing career, working for one of the world's leading financial institutions, you’ve come to the right place.
As an Executive Director in DevOps / Site Reliability Engineering (SRE) at JPMorganChase, within the Corporate & Investment Bank Equities Trading organization, you will set and drive the reliability, automation, and operational resilience strategy for a high-performance, latency-sensitive trading platform operating across multiple global regions. You will lead teams and cross-functional stakeholders to improve production excellence—reducing failure costs, improving availability, and increasing engineering capacity—through standardization, automation, and measurable operational outcomes aligned to a consumer-first mindset.
You will own the governance and delivery framework for significant DevOps/SRE initiatives, ensuring clear outcomes, delivery plans, dependencies, risk management, and lifecycle reporting from initiation through closure. You will also operationalize a shared responsibility model across platform, infrastructure, and application engineering teams to ensure consistent security, compliance, and production standards.
Job Responsibilities
- Define and drive the DevOps/SRE strategy and roadmap for the Electronic Market Making platform, aligned to measurable reliability and productivity outcomes
- Own governance for significant DevOps/SRE initiatives (documented outcomes, delivery plans, milestones, dependencies, and lifecycle reporting through closure)
- Lead cross-functional delivery across application engineering, infrastructure, network, and platform teams, ensuring clear accountability across regions
- Establish production excellence standards and oversee incident management, post-incident reviews, and systemic remediation to reduce failure costs
- Set and continuously improve resilience practices including automated failover, disaster recovery, and production readiness controls
- Own SLO/SLA and observability strategy (monitoring, alerting, and service health metrics/KRIs) to ensure uptime and performance transparency
- Lead CI/CD, release engineering, and multi-region deployment automation (build/test orchestration, artifact management, controlled promotion) to increase delivery confidence and speed
- Drive developer enablement via internal platforms, self-service tooling, and automation that increases engineering capacity while maintaining controls
- Implement and enforce a shared-responsibility operating model across platform/product and LoB engineering teams to meet security, compliance, and operational standards
- Lead and develop DevOps/SRE talent (hiring, coaching, performance) and manage operational and delivery risks with clear escalation and mitigation
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
- Extensive experience in DevOps, SRE, Production Engineering, or Platform Engineering, including leadership of teams and/or large cross-functional initiatives with measurable operational outcomes
- Experience supporting electronic trading platforms and/or other low-latency environments (market data, exchange connectivity, order routing)
- Demonstrated accountability for production excellence: incident management oversight, root-cause discipline, reliability improvements, and operational resilience practices
- Strong experience with CI/CD and release engineering at scale (e.g., Jenkins, GitLab CI, or equivalent), including multi-region deployment patterns and governance
- Strong Linux experience (RHEL-based) and system performance diagnostics; ability to set standards for tuning, capacity management, and monitoring.
- Strong automation background (Python and shell), with an emphasis on building reliable, supportable tooling and self-service platforms
- Experience with infrastructure automation and configuration management (e.g., Ansible/Puppet/Salt) and infrastructure-as-code practices.
- Strong networking fundamentals (TCP/IP, DNS, load balancing) and the ability to partner effectively with network teams supporting market data and exchange connectivity.
- Strong communication and stakeholder management skills, including executive-level updates driven by data, risk, and delivery transparency
Preferred Qualifications, Capabilities, and Skills
- Expertise with observability stacks and operational analytics (e.g., Prometheus/Grafana, Splunk, ELK), emphasizing actionable alerting and service health management
- Experience with containerization and orchestration technologies (Docker, Kubernetes) in regulated, production-grade environments
- Familiarity with message-oriented middleware or pub/sub systems (e.g., AMPS, Kafka)
- Understanding of Equities, Options, and Futures market structure
- Experience working in regulated financial environments with strong production controls and audit-ready practices
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
- Extensive experience in DevOps, SRE, Production Engineering, or Platform Engineering including leadership of teams or large cross-functional initiatives
- Experience supporting electronic trading platforms and/or other low-latency environments (market data, exchange connectivity, order routing)
- Demonstrated accountability for production excellence: incident management oversight, root-cause discipline, reliability improvements, and operational resilience practices
- Strong experience with CI/CD and release engineering at scale (e.g., Jenkins, GitLab CI), including multi-region deployment patterns and governance
- Strong Linux experience (RHEL-based) and system performance diagnostics
- Strong automation background (Python and shell) with emphasis on reliable, supportable tooling and self-service platforms
- Experience with infrastructure automation and configuration management (e.g., Ansible/Puppet/Salt) and infrastructure-as-code practices
- Strong networking fundamentals (TCP/IP, DNS, load balancing) and ability to partner with network teams
- Strong communication and stakeholder management skills, including executive-level updates driven by data and risk transparency
- Expertise with observability stacks and operational analytics (e.g., Prometheus/Grafana, Splunk, ELK)
- Experience with containerization and orchestration technologies (Docker, Kubernetes) in regulated, production-grade environments
- Familiarity with message-oriented middleware or pub/sub systems (e.g., AMPS, Kafka)
- Understanding of Equities, Options, and Futures market structure
- Experience working in regulated financial environments with strong production controls and audit-ready practices
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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