Director Development Operations

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director Development Operations

What does a successful Director Development Operations do at Fiserv? 
A Director Development Operations at Fiserv leads the DevOps team, driving the implementation and continuous improvement of DevOps best practices.
They oversee the design and deployment of processes and tools that enhance the efficiency, reliability, and scalability of our software development and deployment pipelines.

What you will do:

• Develop and implement a DevOps strategy that aligns with the organization’s goals.
• Lead and mentor a team of DevOps engineers in building and maintaining CI/CD pipelines, automation scripts, and infrastructure as code
• Collaborate with cross-functional teams, including software development, operations, and QA, to streamline the software delivery process
• Establish and track metrics and KPIs to measure the performance and effectiveness of DevOps initiatives
• Drive the adoption of DevOps best practices, including continuous integration, continuous deployment, monitoring, and infrastructure automation
• Manage the DevOps budget, resources, and timelines to ensure successful project delivery and adherence to security and governance standards

What you will need to have:

• 8+ years of experience in DevOps, software development, or infrastructure management, including 3+ years in a leadership role
• 5+ years of direct experience with CI/CD tools, automation frameworks, containerization technologies (Docker, Kubernetes), and cloud platforms (AWS, Azure, GCP)
• Extensive knowledge of DevOps principles, Agile methodologies, and ITIL frameworks acquired over 5+ years of application
• Demonstrated success in driving organizational change and transformation through DevOps practices in enterprise-scale environments
• Proven leadership, communication, and people skills with strong problem solving and decision-making abilities
• Current Fiserv systems experience
• Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

What would be great to have:

• Master’s Degree

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.