Head of Engineering - Justice Services (CJS)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.   

Why you will love this opportunity as Head of Engineering at Civica

As our Head of Engineering for Civica Justice Services (CJS), you will play a central leadership role in ensuring our engineering and testing teams are fully aligned to Civica’s Test‑Driven Development (TDD) approach and broader technical strategy. You’ll guide high‑performing, multi‑disciplinary teams to deliver secure, reliable, and high‑quality solutions that directly support CJS outcomes.

In this role, you’ll influence how our products evolve, strengthen engineering excellence, and embed Agile best practice across the function. You’ll also help drive consistency in development practices across CJS, ensuring our teams remain closely aligned to the standards used across the wider Civica organisation.

Because this role is focused specifically on the CJS portfolio, it offers a unique blend of strategic influence and hands‑on leadership within a more defined scope—allowing you to make a measurable impact on engineering quality, delivery cadence, and customer outcomes.

If you’re passionate about purposeful technology, motivated by building strong engineering culture, and excited about shaping high‑value solutions for the justice sector, this is a meaningful and rewarding career opportunity.

What you will need to be successful in this role

• Extensive experience as a strategic development leader, ideally within complex or transforming organisations.
• Proven background in software delivery using geographically dispersed development teams.
• Experience leading and motivating multidisciplinary teams across development and testing.
• Strong expertise in Agile methodologies and driving productivity through modern engineering practices.
• Ability to influence and engage stakeholders at all levels, with excellent communication skills.
• Highly analytical, data‑driven decision maker who uses metrics to guide priorities and performance.
• Demonstrated ability to plan, budget and manage large development programs aligned to product strategy.
• Experience defining technology strategy and delivering SaaS‑based products at scale.
• Strong understanding of cloud technologies, value drivers, and approaches that support customer migration from on‑premise to cloud.

Preferred skills

• Knowledge of ISO frameworks (ISO9001, ISO27001, ISO27701).
• Understanding of GDPR and broader regulatory impacts on software products.
• Proficiency in MS Office, including Excel and PowerPoint.

Why you'll love working with us. 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.    

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.