Director of Planning

About us

At Ana Luisa, we're on a mission to revolutionize the jewelry industry for the better. We believe in creating timeless jewelry using only the finest materials because quality never goes out of style. Our pieces are cherished by over 1 million loyal customers, with more than 50,000 five-star reviews. We're passionate about sustainability, so we've been Climate Neutral Certified since 2021.

Join us at Ana Luisa and become part of a team that values innovation, collaboration, and a shared goal of making beautiful, sustainable jewelry accessible to all. Explore our open roles and start your journey with us today!

In your first 6–12 months, you will likely:

• Take ownership of our internal planning platform and set the roadmap for how it evolves to serve planning across every channel
• Define the allocation rules and weeks-of-supply targets by channel that the team follows day to day
• Set the KPIs for the planning function (forecast accuracy, in-stock rate, inventory turns, weeks of supply, aged inventory) with ambitious targets, and report on them every month
• Automate recurring decisions across channels, starting with replenishment, transfers, and reorders
• Bring structure, scalable processes, and rigor to the monthly S&OP cadence and to the new processes the business will need as it grows
• Build a tight working relationship with Finance on budget, open-to-buy, and cash flow

• End-to-end planning: Own demand and supply planning as one function, from the forecast to the purchase order to where each unit sits. You own the decisions, not just the recommendations.
• Demand forecasting: Own the consolidated rolling 12-month demand forecast across all channels: e-commerce, Amazon/FBA, marketplaces, wholesale, retail stores, and B2B. Own the forecasting methodology (statistical baseline plus judgmental overlay) and drive forecast accuracy (MAPE and bias) by channel.
• Supply planning: Own reorder and production planning with suppliers: MOQs, lead times, PO timing, and expediting decisions, balancing service level against cash and freight cost.
• Allocation strategy: Set the strategy and write the allocation rules for how inventory is distributed across channels, including who gets the unit when demand exceeds supply. Make the call, defend it commercially with data, and make sure the team applies the rules consistently.
• Weeks-of-supply strategy: Set weeks-of-supply and service level targets by channel and product tier, and manage inventory to them.
• Inventory investment & OTB: Own the annual inventory investment plan and open-to-buy, keeping purchasing within plan and aligned to the company's budget, cash cycle, and working capital targets.
• Inventory decisions & transfers: Own inventory positioning and transfer decisions across channels, including Amazon replenishment, retail store replenishment, and initial allocation for new store openings.
• Inventory health: Drive inventory turns and inventory health (A/B/C mix, aged and excess stock) and bring liquidation recommendations to Merchandising and Sales.
• Platform architecture: Act as the business architect of our internal planning platform. Define requirements, prioritize the roadmap with Engineering, and shape projection modeling, OTB management, inventory decisions, and transfer logic so the platform keeps pace with the business.
• Automation & rules: Turn recurring manual decisions into rules and automation that simplify our processes across channels.
• KPIs & accountability: Set ambitious KPIs for the planning function, track them over time, and own the improvement plan when we fall short.
• S&OP leadership: Run the monthly S&OP process end to end with Merchandising, Sales, Retail, Operations, Production, and Finance: building consensus, surfacing risk, and holding the organization accountable to what was agreed.
• Finance partnership: Bring planning closer to Finance. Plug inventory plans into the budget and cash flow forecast, and give leadership a clear view of the working capital and margin impact of planning decisions.
• Process & standards: Bring structure, scalable processes, and rigor to existing planning processes, design the new ones we need, and own the master data and process standards behind them.
• Team & leadership: Manage and develop the Supply Chain Planner and grow the team as the function scales. As a member of the leadership team, contribute to company-wide decisions beyond planning.

• 8+ years in demand, inventory, merchandise, or supply chain planning, including 2–3 years leading a planning function or team of 2 or more.
• Multichannel experience across at least three of: DTC e-commerce, Amazon/marketplaces, wholesale or department stores, and physical retail — including personally arbitrating inventory allocation between competing channels when supply was constrained.
• Fashion, jewelry, or accessories experience strongly preferred; otherwise consumer goods with high SKU counts, seasonality, and frequent newness.
• Engineering degree (or equivalent quantitative field — operations research, supply chain, statistics). Advanced modeling is a given; SQL, BI tools such as Looker, and scripting (Python or similar) are a strong plus.
• Ownership of an inventory or open-to-buy budget, with a clear grasp of the working capital and margin implications of planning decisions — able to speak fluently to both sides of a buy call, not just the units.
• Comfort operating without infrastructure: proven ability to build planning discipline from spreadsheets and BI tools rather than inherit it from an existing system, ideally combined with exposure to what "good" planning looks like at a larger, more mature company.
• Hands-on by default. We are not hiring a strategist to direct a team; we are hiring the person who builds the forecast, places the reorder, and writes the query.
• Strong cross-functional influence and fluent English; Spanish is a plus.

What You'll Love About Us

• Flexible Time Off: Flexible WFH policy (2x per week), unlimited PTO , 401k matching and more
• Brand Perks: Employee discount; welcome gift card, Birthday Gift Card
• Office Perks: fully-stocked kitchen with unlimited snacks and beverages.
• Events: Office lunches; in-office events
• Other Benefits: Company sponsored parking, fun & friendly company culture

Compensation

At Ana Luisa, compensation is determined based on a combination of factors, including the scope and responsibilities of the role, relevant experience, skills, qualifications, and internal equity. Experience is an important consideration when determining where an employee or candidate falls within the established compensation range.
EEOC
Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status or any other characteristic protected by law.