Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
We are seeking an experienced Director, Decision Scientist to join our Risk and Decision Science team. In this role, you will play a pivotal part in shaping the design of a new credit product, developing its risk policy and launch strategy, and defining and executing the roadmap towards sustainable growth. Your work will be central to managing financial risk, maximizing customer lifetime value (LTV), and driving long-term business growth.
What you’ll do- Collaborate with the product, engineering and Legal & compliance team and help shape new product strategy.
- Define and implement risk policies and strategies to support the product's launch.
- Leverage data-driven insights and experimentation to inform policy updates, drive continuous improvement to maximize customer LTV.
- Take full ownership of the product's unit economics success, set ambitious goals and identify the pathway to achieve it.
- 12+ years of relevant working experience in financial institutions and Fintech companies within a risk department
- A degree in Statistics, Mathematics, Computer Science, or a related quantitative field; Graduate degree.
- Excellent problem-solving skills and effectiveness in communicating complex technical concepts to non-technical stakeholders.
- Strong ownership: operate with urgency, make data driven decisions and stand by them for outcomes.
- Strong proficiency in SQL along with experience using data visualization tools to present insights effectively.
- Ability to thrive in a collaborative and fast-paced environment
For working locations in NY/NJ/CA, the base salary pay range will be $217,000-$234,000
For all other locations, the base salary pay range will be $195,000-$211,000
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer:
- Competitive medical, dental, and vision
- Company equity
- 401(k) plan with company match
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Free Flex subscription
For full-time non-U.S. employees, we offer:
- Competitive compensation + company equity
- Unlimited PTO
Top Skills
What We Do
Flex, an NYC-headquartered FinTech company, has created a trusted rent payment experience. It’s hard to believe that it’s 2024 and paying rent on time is expensive, inflexible, and difficult; we’re here to change that! We enable our users to pay rent throughout the month on a schedule that better fits their finances and budget, while also helping them build credit. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Why Work With Us
We believe it takes a diverse team of curious, determined, empathetic, and self aware people to grow a successful company. We value the unique and dynamic perspectives our team brings to solve critical problems that impact the lives of our users and the financial decisions they make.
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