WHAT WE DO MATTERS:
At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. We inspire, we build, and we celebrate. We dream big, love our users, hustle every day, and always do the right thing to win - together. Our people are at the heart of our success.
The Knot Worldwide is looking for a highly experienced and strategic Director of Data Science to lead the data science efforts supporting our Ecommerce workstream. This role is a key leadership position within our Product Data team, reporting directly to the VP of Product Data.
As Director of Data Science, Ecommerce, you'll be responsible for defining and executing the data science strategy for our end-to-end wedding ecommerce experience. This includes workstreams such as paper, registry, wedding website, and guest management. You will lead and mentor a small, impactful team of data scientists, empowering them to drive significant business outcomes through data-driven insights, experimentation, and advanced analytical methods.
This is an exciting opportunity to leverage your expertise in data science and product analytics to directly influence how millions of couples plan their most important day, optimize user experiences, and contribute to the continued growth and success of The Knot Worldwide.
Responsibilities
- Strategic Leadership: Develop and champion the data science roadmap, aligning with overall business objectives and product strategy for our ecommerce workstream.
- Team Management & Development: Lead, mentor, and grow a team of talented data scientists, fostering a culture of continuous learning, innovation, and high performance. Provide guidance on technical challenges, career development, and best practices in data science.
- Experimentation & A/B Testing: Oversee the design, execution, and analysis of A/B tests and other experiments to optimize customer funnel, product features, and user experiences. Drive a strong culture of experimentation within the team and with product partners.
- Strategic Analyses & Insights: Partner closely with product, engineering, marketing, and business stakeholders to identify key business questions and translate them into analytical problems. Conduct in-depth strategic analyses to uncover actionable insights that drive product improvements and user engagement.
- Advanced Analytics & Machine Learning: Guide the application of machine learning techniques for advanced analyses, pattern recognition, and automation where explainability and interpretability are crucial. This may include leveraging models for forecasting, personalization, or identifying user behaviors, with a focus on informing decisions rather than necessarily deploying models into production.
- Reporting & Measurement: Partner with stakeholders to define success metrics, build reliable reporting pipelines, and ensure trustworthy, actionable insights across ecommerce initiatives.
- Cross-Functional Collaboration: Serve as a key data science partner to product managers, engineers, designers, and other stakeholders, effectively communicating complex technical concepts and data-driven recommendations.
- Technical Excellence: Stay abreast of the latest advancements in data science, machine learning, and product analytics trends, incorporating relevant technologies and methodologies into the team's work.
- Data Governance & Quality: Collaborate with data engineering and other teams to ensure data quality, accessibility, and governance best practices are followed within the Ecommerce workstream.
- Bachelor's or Master's degree in a quantitative field such as Computer Science, Statistics, Mathematics, Economics, or a related discipline. PhD is a plus.
- 8+ years of progressive experience in data science, with at least 3+ years in a leadership or management role, leading data science teams.
- Proven track record of driving significant business impact through data science initiatives, particularly in product analytics and optimization for complex digital products or platforms.
- Deep expertise in experimental design, A/B testing, and statistical analysis.
- Strong experience applying machine learning for advanced analyses and automation where explainability is critical.
- Proficiency in Python and SQL.
- Experience with cloud platforms (e.g., AWS, GCP, Azure) and big data technologies (e.g., Spark, Snowflake, Databricks) is highly desirable.
- Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex data insights to both technical and non-technical audiences.
- Strong business acumen and ability to connect data science initiatives to product and business objectives.
- Experience in ecommerce domain or related consumer lifecycle products is a plus.
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
You Dream Big. You iterate and experiment to drive innovation.
You Love Our Users. You keep our global community at the center of everything you do.
You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
You Hustle Every Day. You favor urgency and own your outcomes.
You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
- For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
- For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.
Top Skills
What We Do
In 16 countries around the world, The Knot Worldwide’s leading global family of brands inspire, inform and celebrate our communities as they move through life’s biggest milestones. From the proposal to the wedding day, creating a home to starting a family together, we’re there for them every step of the way.
