Director Data Governance

Posted 8 Days Ago
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Norwalk, CT, USA
In-Office
158K-210K Annually
Senior level
Consumer Web
The Role
The Director of Data Governance leads the establishment of data governance frameworks, focusing on compliance, data quality, and influencing business strategy while partnering with various departments.
Summary Generated by Built In

Position Overview:

The Director of Data Governance is the organization’s first enterprise data governance leader, responsible for designing and scaling governance capabilities from the ground up. This role defines the governance vision, strategy, and operating model, bringing trust, accountability, and consistency to how data is created, managed, and used. Operating in a low‑maturity environment, this leader serves as both strategic architect and hands‑on change agent, partnering across business, technology, legal, security, and data teams to embed governance into day‑to‑day operations.

 

Responsibilities:

  • Strategy & Vision: Define the enterprise data governance vision, roadmap, objectives, and KPIs; position governance as a business enabler.
  • Operating Model: Build and implement governance structures, decision rights, roles (owners, stewards), workflows, and escalation paths; scale governance incrementally by priority and risk.
  • Data Ownership & Definition: Identify critical data assets and CDEs, establish clear ownership, and deliver the organization’s first business glossary.
  • Policies, Compliance & Risk: Develop baseline governance policies and standards in partnership with Legal, Privacy, Risk, and Security; enable audit and regulatory readiness with minimal friction.
  • Data Quality & Trust: Define data quality standards, metrics, and issue‑resolution processes; improve confidence in reporting, analytics, and decision‑making.
  • Security & Responsible Data Use: Ensure data classification, appropriate access controls, and privacy‑ and security‑by‑design practices.
  • Change Leadership & Enablement: Educate stakeholders, influence platform and architecture decisions, and embed governance into data and analytics workflows to support advanced capabilities such as AI/ML.

 

 


 

 

Essential Functions:


Essential Job Function

% of Time on Function

Establish and evolve enterprise data governance frameworks, operating models, and foundational practices in low‑maturity or greenfield environments


35%

Define and drive data ownership, accountability, and data quality standards to improve consistency, trust, and usability of critical enterprise data


25%

Partner with and influence senior business and technology leaders, operating effectively in ambiguity to align governance with business priorities


20%

Ensure governance practices align with data privacy, security, and regulatory requirements and support compliance readiness


10%

Lead communication, change management, and enablement efforts to drive adoption of data governance principles and ways of working


10%

Total

100%


Job Requirements:

  • Bachelor’s degree in Information Systems, Data Management, Computer Science, Business, or a related field required
  • Proven experience establishing or transforming enterprise data governance frameworks and operating models, particularly in low maturity or greenfield environments
  • Strong understanding of data, analytics, and data platform ecosystems (including DataZone)
  • Demonstrated ability to operate in ambiguity and influence senior leaders without formal authority
  • Knowledge of data privacy, security, and regulatory requirements
  • Experience defining and driving clear ownership and accountability for critical enterprise data
  • Proven capability to drive measurable improvements in data quality, consistency, and trust
  • Excellent communication and change‑management skills

Salary Range (Norwalk): $157,592.85 to $210,123.80

Annual Bonus Potential: 20%


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs. 


#LI-ONSITE

#HUSA

 

 

 

Minimum Physical Requirements: 

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.  The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.


This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.   


HomeServe USA is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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The Company
HQ: Norwalk, Connecticut
1,315 Employees

What We Do

Finding the happy since 2003. HomeServe takes pride in putting people at the heart of everything we do. From our customers to our technicians to our employees, caring is at the core of our culture. That’s why for the past four years, we’ve been rated a “Great Place to Work” certified employer. At HomeServe, we strive to provide a workplace where our nearly 3,000 employees feel welcomed, acknowledged, heard, and respected. Our strong commitment to a formal Diversity and Inclusion strategy and through our HomeServe Cares Corporate Social Responsibility initiatives, HomeServe is committed to putting our employees, our customers, and our communities first. For over 20 years, HomeServe has been a leading provider of home repair solutions in North America providing home repair plans that help protect our customers’ budgets from the expense and inconvenience of water, sewer, electrical, plumbing, HVAC, and other home repair emergencies. We have helped to save our customers over one billion dollars in home repairs by providing affordable home repair coverage and exceptional, local repair service. HomeServe is a BBB Accredited Business that is dedicated to putting a smile on the faces of nearly 5 million customers across the U.S. and Canada. For more information about HomeServe, please visit us at www.homeserve.com. Connect with us: Facebook: @HomeServeUSA Twitter @HomeServeUSA Instagram: @homeserve_usa For B2B news and information, follow us on Twitter @HomeServeUSNews.

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