Director of Cybersecurity Program Management

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Alpharetta, GA
In-Office
eCommerce • Fintech • Information Technology • Payments • Financial Services
At Fiserv, we aspire to move money and information in a way that moves the world.
The Role

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director of Cybersecurity Program Management

What does a successful Director of Cybersecurity Program Management do at Fiserv?

You will deliver program outcomes within time, cost, quality, and customer satisfaction parameters for strategic initiatives and provide leadership, vision, strategic planning and support tactical execution plans, as programs typically cross multiple business areas and have a high degree of complexity and risk associated with them. You will also ensure predictable, consistent, and successful program delivery while providing a holistic view of the overall program to the organization and all stakeholders.

What you will do:

  • Lead, develop and manage security/compliance programs across the business units that align with the organizational goals and regulatory requirements.  Utilize effect program management skills and tools to drive project delivery – moving the program forward as an active leader as opposed to a passive recipient.
  • Lead the remediation of security vulnerabilities across the systems and applications by identifying, prioritizing, and implementing a comprehensive vulnerability management lifecycle.
  • Serve as a liaison between security, IT, legal, audit, and business units to ensure we are adhering to compliance and security regulations.  You will drive communication to ensure stakeholders understand the current state, the most pressing priorities, and the impact on the business.
  •  Be proactive in Identifying security/compliance risks and work with cross functional teams to implement appropriate controls and mitigations.
  • Drive continuous improvement of security processes through automation and technology.
  • Work closely with application and DevOps teams to embed security early in the development lifecycle, ensuring timely vulnerability remediation and improved overall security posture.
  • Support internal and external audits and compliance evaluations (PCI, SOX, etc.).
  • Monitor, report, and present program performance, compliance status, and risk metrics to senior leadership.

What you will need to have:

  • 5+ years of experience in program or technical project management including Agile/Scrum, Waterfall, and Hybrid methodologies.
  • 5 Years of expertise in ServiceNow with deep experience with building reports and dashboards, CMDB, Incidents, Change, and Service Requests.
  • Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience.

What would be great to have:

  • 2+ years experience as a senior Program Manager in a Fortune 500 company.  Strong project management skills with successful project delivery & problem-solving abilities.
  • Experience with Jira, Workday, Confluence, and Microsoft Office Suite.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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The Company
HQ: Milwaukee, WI
41,000 Employees
Year Founded: 1984

What We Do

Fiserv, Inc. (NYSE: FI) is a leading global provider of payments and financial services technology solutions, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. For more information, visit www.fiserv.com.

Why Work With Us

As a global leader in payments and financial technology, we proudly serve clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

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