Sr. Manager, CX Channel Strategy

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Alteryx is searching for a Sr. Manager, CX Channel Strategy. This position is remote-friendly.

Position Overview:

The Senior Manager, CX Channel Strategy leads the design, evolution, and execution of the Customer Experience (CX) channel and partner strategy. This role ensures that our delivery models, spanning services, support, and success, are scalable, customer-centric, and aligned with our strategic priorities. By building strong cross-functional partnerships and enabling high-impact partner programs, this leader drives measurable business value and enhances the customer journey through indirect channels. 

What You’ll Do:

• Lead and develop a high-performing team focused on channel strategy, partner operations, and program execution. Foster a culture of collaboration, accountability, and continuous learning. 

• Define and evolve the CX channel strategy to support scaling service delivery through partners. 

• Develop partner segmentation and engagement models based on partner capability and performance. 

• Implement channel programs (e.g., onboarding, enablement, performance incentives, co-delivery models). 

• Design and govern our subcontracting approach to ensure scalable, high-quality CX delivery. Match external talent to demand across regions, verticals, and service types. 

• Collaborate with internal stakeholders across to align on partner governance, delivery models, and commercial structures. 

• Monitor partner performance and delivery outcomes and recommend optimizations to improve customer value and operational efficiency. 

• Own channel governance processes, including scorecards, reviews, and escalation paths. 

• Drive feedback loops and continuous improvement by collecting partner and internal insights to refine the channel approach. 

What You Bring:

• Strong experience in designing and managing channel programs, with a focus on driving results and operational excellence. 

• Leadership experience in managing and developing teams, with a focus on enabling team success. 

• Track record of driving measurable outcomes through partner enablement and subcontractor management. 

• A deep understanding of partner lifecycle operations, from onboarding and training to quality assurance and performance reviews.

• Ability to build from scratch and lead through influence. 

• Strong collaboration and communication skills, with the ability to align stakeholders and external partners around shared goals. 

Qualifications:

• 8+ years in enterprise software, SaaS, or data/AI technology markets.

• 5+ years in a program management or CX operations role, preferably supporting delivery or enablement functions 

• 3+ years of experience supporting partner/channel programs and/or partner enablement initiatives 

• 3+ years in a leadership role, developing and managing high-performing teams across multiple geographies. 

• Proven track record of building and developing strategic partnerships to drive revenue. 

• Driven self-starter with the ability to provide strategic viewpoints and execute as needed. 

Compensation:

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. 

The salary range for this role in the United States is $160,500 - 184,400.

Employees may also be eligible for a wide range of other benefits, such as a bonus or commission, medical, retirement, financial, wellness, time off, employee discounts, and others.

Interested? Learn more and apply today at alteryx.com/careers!

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Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

Benefits & Perks:

Alteryx has amazing benefits for all Associates which can be viewed here.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.