Director, Customer Operations Accounting

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for managing the GAO Customer Operations Accounting team. Provides leadership and direction focused on technical expenses, capitalization of labor, process improvement, and automation. Provides accounting guidance and partners with Finance to provide budget/forecast guidance.

Job Description

Core Responsibilities

• Directs all functions of the Accounting department including company policies and procedures, internal controls, Treasury function, chart of accounts and external and internal audits.
• Prepares the Company's financial statements in a timely and accurate manner in accordance with generally accepted accounting principles.
• Reviews and manages the supporting account reconciliations and schedules accordingly, reflecting the balances contained in the Company's financial statements including the collecting, analyzing and consolidating of the financial data.
• Acts as a liaison between the agency and other governmental agencies and external organizations/parties.
• Ensures compliance with all Agency policies, trust indentures, debt covenants, rules, regulations and laws; stays abreast of legal, regulatory and policy developments and audit guidelines affecting areas of responsibility; enforces legal and regulatory requirements impartially; reviews financial reporting for compliance with GAAP.
• Provides guidance to the Field/HQ relating to the Capitalized Labor process.
• Monitors and develops procedures to accommodate operational and policy changes.
• Partners with the SOW committee on changes that may impact the Capitalized Labor process.
• Identifies and implements process improvements/automation within the functional team.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Accounting, Data Analysis, Teamwork

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree: Accounting

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.