Director - Culture and Workplace Experience (Memphis, TN or Remote in USA)

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Hiring Remotely in Oaxaca de Juárez, Oaxaca, MEX
In-Office or Remote
Healthtech
The Role
At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

The Director of Culture and Workplace Experience serves as a strategic leader driving enterprise-wide initiatives that shape and sustain a high-performing, inclusive, and values-driven organizational culture. This role provides thought leadership and operational oversight for programs that enhance the employee experience across all phases of the employee lifecycle—from onboarding to offboarding. The Director leads a team in designing and executing scalable solutions that align culture strategy with business objectives, foster engagement, and elevate workplace experiences. This role is pivotal in translating cultural vision into actionable strategies that support organizational transformation and long-term success.

ESSENTIAL JOB FUNCTIONS

1.    Strategically lead the development and execution of enterprise-wide initiatives that advance ALSAC’s culture and workplace experience strategy, ensuring alignment with organizational values, business goals, and priorities.
2.    Oversee and empower a high-performing team in designing, implementing, and continuously evolving culture programs that respond to organizational needs, employee feedback, and emerging workplace trends.
3.    Leverage data and insights from employee listening mechanisms to inform strategic decisions, prioritize initiatives, and measure impact across the employee experience lifecycle.
4.    Collaborate cross-functionally with Employee Experience and leadership across all levels to ensure integration and alignment of culture and workplace experience strategies with broader organizational objectives.
5.    Direct and drive key engagement initiatives including employee recognition, onboarding, team performance enablement, internship programming, and employer branding—ensuring these experiences are inclusive, scalable, and reflective of ALSAC’s mission and values.
6.    Design and facilitate strategic workshops, leadership trainings, and planning sessions that build cultural competency, foster team alignment, and support enterprise transformation efforts.

JOB REQUIREMENTS

  • Bachelor’s degree or higher in human resources, business administration, or a related field ; Masters or advanced degrees and related certifications preferred.
  • Minimum of ten years of experience in leadership development and/or organizational effectiveness. 
  • Extensive knowledge, experience, and/or credentials/certifications in HR.
  • Proven track record of designing and executing enterprise-wide culture and engagement strategies aligned with business goals.
  • Experience leading cross-functional teams and managing complex change initiatives in dynamic, mission-driven environments.
  • Demonstrated success in leveraging employee listening tools and data analytics to inform strategic decisions and measure impact.
  • Strong background in facilitating strategic planning sessions, leadership development workshops, and culture-building programs.
  • Experience collaborating with senior leaders and stakeholders across multiple business functions.

​Competency Requirements:

  • Strategic Leadership: Ability to translate organizational vision into actionable culture and experience strategies that drive transformation and performance.
  • Enterprise Thinking: Skilled in navigating complex organizational structures and aligning initiatives across departments and functions.
  • Data-Informed Decision Making: Proficient in interpreting employee feedback and engagement metrics to guide priorities and measure success.
  • Change Management: Expertise in leading cultural change efforts, fostering adaptability, and building resilience across teams.
  • Inclusive Design: Commitment to creating equitable and inclusive experiences that reflect employee needs and perspectives.
  • Communication & Influence: Exceptional ability to communicate vision, inspire action, and influence stakeholders at all levels.
  • Program Design & Execution: Strong capability in designing, launching, and scaling programs that enhance employee engagement, onboarding, recognition, and employer branding.

#LI-LK1

Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

ALSAC is an equal employment opportunity employer. 

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities.  All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

St. Jude Children's Research Hospital - ALSAC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about St. Jude Children's Research Hospital - ALSAC and has not been reviewed or approved by St. Jude Children's Research Hospital - ALSAC.

  • Fair & Transparent Compensation — Pay is considered generally fair for many roles, with overall compensation ratings leaning positive and a majority indicating they feel fairly paid in some datasets.
  • Healthcare Strength — Benefits are often described as comprehensive, with strong healthcare coverage and dependable plans highlighted as a key advantage.
  • Retirement Support — Retirement benefits are portrayed as solid, contributing to perceptions of a robust overall benefits package.

St. Jude Children's Research Hospital - ALSAC Insights

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The Company
HQ: Memphis, TN
9,069 Employees

What We Do

ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ® At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.” As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude. To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.

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